CUSTOMER SERVICE
JOBS TRAINING PROGRAM
Applicant Name:
APPLICATION REQUIREMENTS
To be eligible for the customer service training program individuals must satisfy the following
minimum requirements:
Must be able to complete a 4 week training program (25 hours per week)
Must be able to pass drug screening
Must be able and available to work some holidays, weekends and evenings
Must be legally eligible to work in the United States (possess required I-9 documents to
establish identify and employment eligibility - see attached forms for reference).
NEXT STEPS
For those who meet the minimum eligibility requirements, please submit the documents listed below
for consideration:
Date
Staff
Required Documents
Received
Initials
Customer Service Training Application Form
Talent Release and Consent Form
Customer Intake Form
Career Plan Initial Assessment
I-9 Documents establishing identity and employment authorization (Driver’s
License, Government Issued ID, Social Security Card, etc.)
O*NET Interest Profiler Results (To take assessment go to
, scroll to bottom of screen and select “Explore –
Discover Your Interests.” Print your results.
Grovo Digital Literacy Pre-course Survey Results (To take assessment, go to
)
Submit application documents to:
Customer Service Jobs Training Program
Goodwill of Central and Coastal Virginia
6301 Midlothian Turnpike
Richmond, VA23225
Phone: (804) 521-4918
Fax: (804) 767-3073