Business Plan And Budget Template Page 10
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502014 Themes
2014 Accomplishments
4. To facilitate the sustainable achievement of the strategic
plan, make considerable investments in our organizational
support infrastructure including:
•
4 (a) Implement a series of business systems
An online member portal was designed during 2014 with pilot
upgrades to introduce a variety of online self-service
testing slated for the fall of 2014.
transactions for lawyers and the public to enhance
•
customer service, improve internal efficiencies and,
Significant upgrades to our core business application (InSite)
over time, reduce cost.
were completed.
•
4 (b) Introduce more collaborative technologies and
A cross-functional project team completed the vendor selection,
refine business processes, information management
design and implementation (in the fall of 2014) of a new video
and data storage systems to increase staff and
conference facility to link the Calgary and Edmonton offices.
volunteer effectiveness and, over time, reduce cost.
•
A roadmap and implementation plan was developed to enhance
the Law Society’s enterprise content management system.
•
A number of significant upgrades were made to our primary
collaboration tool (SharePoint).
•
The expanded use of our core Bencher collaboration tool
(Boardbooks) to address the work of committees and conduct
panels was actively explored with a view to implement in 2015.
•
4 (c) Enhance our staff performance management
A comprehensive training program for the Law Society’s
through
training
programs
related
to
core
management team was designed and successfully implemented
competencies and through the implementation of an
in 2014.
improved human resource information system (or
•
HRIS).
A cross-functional project team completed the vendor selection
and design of an improved HRIS during 2014 with
implementation slated for early 2015.
Proposed 2015 Business Plan & Budget
Page 10 of 50
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