Business Plan And Budget Template Page 13
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504. Develop a continuing quality improvement program in our regulatory process
through:
a. A plain english initiative for our complaints process:
b. The implementation of the Tribunals office;
c. A transition to an online application process for the bar admission (CPLED)
program;
d. A migration to an online lawyer Trust Safety self-report; and
e. Implementation of non-Bencher adjudicators.
5. Make the necessary operational refinements to fully support the new indemnity
program (ALIA and ALIEX) through:
a. The introduction of deductibles and surcharges to shift the burden of funding the
indemnity program to lawyers who demonstrably pose greater risk; and
b. The application of the new governance structure for the indemnity program and
implementation of structures and processes to comply with the requirements of
the Superintendent of Insurance.
6. Regulate in a way to make legal services more accessible to the public including:
a. Continuing to explore introducing alternate business structures to our regulatory
framework; and
b. Enhancing the transparency and effectiveness of our admissions processes to
assist internationally trained lawyers and those holding non-Canadian law
degrees to navigate our requirements.
The table below depicts how the above 2015 business plan themes support the achievement of
the 2014 – 2016 Strategic Plan:
Proposed 2015 Business Plan & Budget
Page 13 of 50
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