Business Plan And Budget Template Page 26
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50Tribunals Office
Core Activities:
This team of three employees will coordinate and support adjudication proceedings and provide
adjudicator training.
Goals:
•
Effective support and coordination of adjudicative proceedings.
•
Design and provisions of adjudicator training.
2015 Organizational Support Initiatives:
•
Implement an enhanced Human Resource Information System designed to streamline
processes and improve staff performance management and development.
•
Further refine training and performance management related to core competencies for
Law Society management and front line staff.
•
Implement a series of business system upgrades to introduce a number of online self-
service transactions for lawyers and the public designed to enhance customer service
and improve internal efficiencies (and, ultimately, to reduce cost).
•
Introduce more collaborative technologies and implement changes to business process,
data management and storage systems to increase staff effectiveness and productivity
(and, ultimately, to reduce cost).
•
Conclude the renovations to the recently expanded Calgary office space to facilitate
planned growth.
•
Continue the organizational capacity review that began in 2014 to assess the human
resource capacity of the organization relative to what we need to accomplish over the
longer term.
•
Continue the work begun in 2014 to explore alternate revenue streams intended to shift
the burden of funding based on risk and financial capacity. This work will include a
review and update of our cost recovery structure designed to capture all costs driven by
the associated regulatory activities.
•
Implement the Tribunals Office.
•
Implement non-Bencher adjudications.
Proposed 2015 Business Plan & Budget
Page 26 of 50
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