Customer Satisfaction Survey Page 9
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20Staff are always friendly
I feel I have something enjoyable to look forward to
Gives me confidence that someone is caring about me
The staff treat me as an individual and not just as a member of a group
I feel that staff listen to what I have to say
Very professional and caring
Invaluable support
Top of the class
Don’t know what I would do without the service-I look forward to coming
every week its lovely, everybody is lovely
Motivates me to get up and out
I enjoy bus trips and good food
I always look forward to coming to day care
I need someone to help keep me organised
My self-confidence has grown enormously
I look forward to my support worker coming in, we have a good old 'chin
wag'
Cheers me up a bit when I see the girls coming in
It's made a big difference.
I don't like to miss it
Love my club it's what I look forward to
Just cannot say how lucky I feel to have the opportunity to come here
I enjoy the patter and reminiscing.
A selection of common themes emerging from the question
'what, if anything, would make this score higher for you?
More respite
Exercise at the right level to get fitter
More activities
Could not be higher, was the only comment put in this box
Everybody commenting they are happy & can’t think of anything more to
improve the service
More service
More support hours if available
Nothing can make it higher as everything is just lovely
Would like to come more days
Having the club every week instead of fortnightly
Page 9 of 20
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0 votes
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Parent category: Life