General Manager/chief Operating Officer Sample Resume Template printable pdf download

DANA LEAVY

General Manager | Chief Operating Officer

381 Union Street, Brooklyn, NY 11231 | | (617) 312-7892

Combines more than 20 years of expertise as a business leader and strategist within the retail sector,

with a record of success in overseeing business operations, marketing and growth planning, technology

implementation, merchandising strategy, staffing, and workflow. Able to identify and evaluate organizational pain

points and implement innovative solutions and partnerships that solve challenges and drive brand and bottom-line

growth.

Offers a highly diversified skill set, strong negotiation skills, and resourcefulness stemming from 20+ years in an

entrepreneurial environment operating within stringent budgets. Remains abreast of current technology, retail, and

manufacturing news and trends. Extensive global travel experience within Asian and European factories and

conventions. Knowledgeable in the latest technologies in integration, networking, telephony, and web strategies.

AREAS OF EXPERTISE

BUSINESS OPERATIONS

TECHNOLOGY

• Growth Planning & Strategy

• IT Department Leadership

• Legal Strategy & Representation

• Negotiation of Infrastructure Purchases

• New Business Development

• Disaster Recovery Planning

• Contract Negotiation

• ERP, POS & EDI Implementation

• Industry Events & Trade Shows

• Firewall & Security Policies

LOSS PREVENTION

MARKETING

• Development of Loss Prevention Policies

• Online & In-Store Marketing Strategy

• Protection of Organizational Assets

• Marketing Campaign Development

• Architecture of Remote CCTV Networks

• Event Planning & Execution

• Internal Security & Theft Investigation

• Vitrine, Endcap, LightBox & Window Sales

• Display Merchandise Security Strategy

• Hardware & Software for Content Development

PROFESSIONAL EXPERIENCE

General Manager & Director Of Operations, J&R Computer World, New York, NY

1991 – May 2014

Provided key leadership to leading consumer electronics and technology retailer across multiple capacities

including general manager, director of operations, and chief technology officer. Served as lead designer and

architect on the planning and launch of multiple store and partnership retail locations, and the e-commerce

platform, responsible for contract negotiation, merchandising, financial responsibilities, and marketing and business

growth strategy. Oversaw multiple departments across marketing, buying group, and warehousing units,

encompassing 700+ personnel at peak.

Select contributions and involvements include:

• Closing down of overall J&R operations (2014)

• Remodel of the going vertical business plan (2013)

• Build-out of the 1100 sq ft Big City Mom retail expo store (2011)

• Opening of the 1100 sq ft J&R Café (2010)

• Opening of the 14,000 sq ft J&R Jr. Park Row location (2010)

• Implementation of ERP Dynamics (2010)

• Madame Tussauds Showcase Launch (2010)

• Launch of the 1150 sq ft Sony CE In-Shop Experience (2009) & Sony IT In-Shop Experience (2002)

• Opening of the 10,000 sq ft musical instruments branch (2008)

• Bose Shop In Shop Experience 320 sq ft (2007)

General Manager/chief Operating Officer Sample Resume Template

Related Articles

Related forms

Related Categories