Form 1aa - Residential Tenancy Agreement (Page 9 of 10) in pdf

51C.3 if the person has agreed under Part A to the electronic service of notices — by sending the notice to the email

address or facsimile number given in Part A.

51D. A person may withdraw his or her consent to a notice being given to the person by email or facsimile by giving a notice to

that effect to each other party to the agreement.

ADVICE, COMPLAINTS AND DISPUTES

DEPARTMENT OF COMMERCE

52. The Residential Tenancies Act 1987 allows the Commissioner for Consumer Protection to give advice to parties to a

residential tenancy agreement, to look into complaints and, wherever possible, help to settle them. The Department of

Commerce may be contacted by telephone on 1300 30 40 54 or by visiting one of the Department’s offices.

53. The tenant should generally approach the lessor or property manager to solve any problem before approaching the

Department of Commerce. The Department’s role is one of mediation and conciliation, it cannot issue orders or make

determinations in respect of disputes.

IF A DISPUTE CANNOT BE RESOLVED

54. If a dispute arises between the lessor and the tenant and the dispute cannot be resolved, either party may apply to the

Magistrates Court to have the dispute decided by the court. The court can make a range of orders, including:

53.1 restraining any action in breach of the agreement; and

53.2 requiring a party to the agreement to perform a certain action under the agreement; and

53.3 order the payment of any amount owing under the agreement; and

53.4 order the payment of compensation for loss or injury.

PART C

IMPORTANT INFORMATION

Additional terms may be included in this agreement if:

(a) both the lessor and tenant agree to the terms; and

(b) they do not conflict with the Residential Tenancies Act 1987, the Residential Tenancies Regulations 1989, or any

other law; and

(d) they do not conflict with the standard terms of this agreement.

ADDITIONAL TERMS ARE NOT REQUIRED BY THE RESIDENTIAL TENANCIES ACT 1987. HOWEVER, ONCE THE PARTIES SIGN THIS

AGREEMENT, THE ADDITIONAL TERMS ARE BINDING UPON THE PARTIES UNLESS THE TERM IS FOUND TO BE UNLAWFUL.

ADDITIONAL TERMS:

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FORM 1 AA Residential Tenancy Agreement Page 9 of 10

Form 1aa - Residential Tenancy Agreement Page 9