Customer Service Survey
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1Customer Service Survey
Thank you for visiting Swagat Restaurant. We're conducting a short survey to find out about
your dining experience and what we might do to improve. Please help us by completing this
short survey. Customers who participate in completing the survey will get a 10% discount on
their entire meal. Please provide your server with the completed survey form. Discount
limited to one per party. Thank you.
Please indicate your level of agreement or disagreement with the following statements.
Strongly
Strongly
Disagree
Agree
1
2
3
4
5
The food was served hot and fresh
4
5
1
2
3
The menu had an excellent selection of items
1
2
3
4
5
The quality of food was excellent
1
2
3
4
5
The food was very tasty and flavorful
1
2
3
4
5
Approximately how many minutes did you wait before you received your order?
The waiting time was:
About what I expected
A little longer that I expected
Much longer than I expected
Please indicate your level of agreement or disagreement with the following statements.
Strongly
Strongly
Disagree
Agree
1
2
3
4
5
We were seated promptly
1
2
3
4
5
A server was there to take our order quickly
1
2
3
4
5
The server was friendly and patient when taking our order
4
5
1
2
3
Our server coordinated the timing of the courses perfectly
1
2
3
4
5
The server was able to answer all our questions
4
5
1
2
3
Overall, the service was excellent
4
5
1
2
3
Considering everything, our dining experience was a good value
1
2
3
4
5
W ould you recommend our restaurant to a friend?
____ No
____ Yes
The following information will only be kept for our records and will not be distributed to any
rd
3
party.
Name: ____________________________________
Email: ____________________________________
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Parent category: Life