Example Risk Assessment For A Convenience Store/newsagent Page 2
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1
2
3Health and Safety
Executive
Company name:
Smith’s Convenience Store
Date of risk assessment:
1/5/12
What are the hazards? Who might be harmed and
What are you already doing?
Do you need to do anything else to control
Action by
Action by
Done
how?
this risk?
who?
when?
Handling and
Staff risk injuries or back
Staff are aware of how to split heavy loads and make them
Remind staff that deliveries (except for stock
Manager
7/5/12
6/5/12
■
■
moving stock
pain from handling heavy/
easier to handle
that can be very easily carried) should always
and staff
bulky objects, eg deliveries of
Newspaper returns bundles are kept to a manageable size
be moved using the trolley
Lifting and moving
■
newspapers.
A trolley is available for moving heavy stock
heavy objects or
■
Do regular checks to make sure that high
Manager
Every
6/5/12
■
Heavy goods are stored and are accessible at the appropriate
objects that are
■
shelves are not used to store heavy goods
month
height
difficult to grasp
Slips and trips
Staff and customers may be
Floor is in good condition
Ask staff to keep an eye on the freezer area
All staff
7/5/12
19/5/12
■
■
injured if they slip on spillages
General good housekeeping is carried out
and clear away any meltwater
Doorways (rain),
■
or trip over objects, eg stock
Wet floor warning signs are always used
spillages, stock on
■
Remind staff not to leave boxes in aisles
Manager
7/5/12
19/5/12
■
left on the floor.
Door mats are placed at the entrance in wet weather
floor, uneven surfaces
■
when stocking shelves
Threat of robbery
Staff may suffer stress and/or
Staff know how to manage difficult customers and avoid
Talk to staff to remind them on how best to
Manager
7/5/12
All staff
■
■
and violence
injury from assaults, threats or
confrontation
cope with disputes such as age-restricted
spoken
verbal abuse from members
Cashing up is done out of customer’s sight
sales and shop-lifting
to by
Verbal abuse, assault
■
of the public.
There is a panic alarm located out of customer’s sight
17/5/12
■
Agreed procedure in place for dealing with a robbery
■
Join with other retailers or organisations in
Manager
31/5/12
■
Staff report and discuss all incidents of abuse with the manager
■
shopsafe schemes
Working at height
Falls from any height can
Appropriate equipment is provided, eg suitable ladder and staff
Remind staff to always use the equipment
Manager
20/5/12
All staff
■
■
cause bruising and fractures.
shown how to use it safely
provided safely and as instructed when
spoken
Placing stock on high
Items used frequently are stored in an accessible area
working at height
to by
shelves
■
When ladders are used ensure they are positioned so they are
17/5/12
■
stable and the steps are horizontal
Regularly check the condition of the ladder
Manager
Every
6/5/12
■
Ladders only used for short duration jobs, eg those taking less
■
month
than 30 minutes
Transport
Staff or members of the public
Most deliveries arrive very early (eg papers) or between 9.30 am
Monitor deliveries to make sure they continue
All staff
Every
6/5/12
■
■
may suffer serious, possibly
and 3.30 pm when the road is less busy
to arrive at less busy times
month
Deliveries
fatal, injuries if struck by a
Staff are told not to walk backwards when unloading deliveries
■
vehicle.
from vehicles
Staff are told not to jump off delivery vehicles
■
Example risk assessment: a convenience store/newsagent
2 of 3 pages
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Parent category: Business