Enterprise Management Hoq Template

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Enterprise Management HOQ
By David
2005-9-20
Name
+1
Name
-1
Strong
9
Medium
3
Weak
1
Reduce requirements analysis cycle time
1
3 days
Increase design investment
3
5 days
Reduce product development cycle time
4
15 days
Reduce fulfillment cycle time
3
5 days
Increase customer satisfaction
5
>95%
Increase customer loyalty
4
>50%
Reduce chargeback rate
2
<5%
Increase market share
4
>15%
Increase profit
5
20 million
Increase employee satisfaction
3
>80%
Target
Weight
9
8
6
5
4
8
10
4
Relative Importance

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