Ethics Complaint Process Professional Standards
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5PROFESSIONAL STANDARDS
ETHICS COMPLAINT PROCESS
The pre-printed portion of this form has been drafted by the Arizona Association of
REALTORS
. No modifications are permitted and any changes will result in
®
unenforceable terms not available for consideration by Professional Standards
policy and procedures.
CODE OF ETHICS ENFORCEMENT
1.
Once an individual becomes licensed by the Arizona Department of Real Estate, that individual may become a
®
®
REALTOR
by joining the Arizona Association of REALTORS
(AAR), which is a private trade association. AAR members
®
agree to abide by the NATIONAL ASSOCIATION OF REALTORS
(NAR) Code of Ethics and thereby enhance the public
®
and professional image of themselves and all other REALTORS
.
2.
The enforcement of the NAR Code of Ethics is achieved through an ethics complaint process.
®
3.
The NAR Code of Ethics and Arbitration Manual (CEAM) sets forth the rules and procedures related to REALTOR
Code of Ethics complaints.
®
4.
The CEAM may be purchased through a local REALTOR
association, AAR, NAR or is available online at
•
5.
Adaptations to the CEAM specific to AAR can be found online at
•
LICENSING COMPLAINTS OR MONETARY CLAIMS
6.
AAR has no jurisdiction over an individual’s Arizona real estate license. To file a licensing complaint, contact the
Arizona Department of Real Estate
•
AAR Ethics Hearing Panels cannot award money or other damages. If you are seeking money or other relief,
consider AAR Mediation
•
Mediation Information:
•
Seek legal counsel:
SUBMISSION OF AN ETHICS COMPLAINT
8.
A fillable version of the Ethics Complaint Form is attached and is located at:
•
9.
Date, sign, and complete the entire Ethics Complaint Form before submitting. Incomplete Forms may slow the process.
10.
If the same complaint has been filed with a regulatory agency or filed in court, include a copy of such complaint and
related material.
11.
Include all relevant documents, etc.
12.
Complete a Notice of Witness/Counsel Form if applicable
•
ARIZONA ASSOCIATION OF REALTORS
®
255 East Osborn Road, Suite 200, Phoenix AZ 85012
AAR110314
(602)248-7787 | (800)426-7274 | (602)351-2474 |
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