Sample Business Reference Letter

May 15, 20--

To Whom It May Concern:

Justin Horter was a customer service employee in our store, The Factory Outlet, in the

spring of 2000. During this time, he answered phones and was responsible for handling

customer compliments and complaints.

Justin was a conscientious employee who performed his duties well. His attendance was

excellent, and his attitude was one of cooperation with and respect for coworkers and cus-

tomers.

In my opinion, Justin’s work habits and personal characteristics will help him be successful

in any career he chooses. I am pleased to recommend Justin for a customer service man-

agement position.

Sincerely,

Rich Edwards

Manager

The Factory Outlet

Sample Business Reference Letter

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Parent category: Letters