Complaint Form printable pdf download

South East Radio Complaint Form

Advertising Commercial Communications

Making A Complaint

You must complete this form in full.

Under Sections 48(1)(d) Children’s Commercial Communications Code & General Commercial

Communications Code of the Broadcasting Act 2009, any listener may refer a complaint to the BAI if

they are unhappy about advertising / commercial communication content on an Irish licensed

broadcasting service (both radio and television).

Your complaint must be made no later than 30 days after the broadcast.

When submitting a complaint concerning a commercial communication, a complainant may

refer to the Children’s Advertising Code or the General Commercial Communications Code.

A commercial communication is defined as ‘any form of announcement on radio and

television coming within the recognised character of advertising, sponsorship and

teleshopping and any other form of commercial promotion.’

General Commercial Communications Code

Children’s Commercial Communications

Code

Main Sections: -

General principles and rules applying to all

1 Social values

commercial communications (including the protection

2 Inexperience and credulity

of the individual & society; offence, harm and human

3 Undue pressure

dignity; transparency; and assessment)

4 Special protection for children in advertising

4 General rules pertaining to all advertising and

5 General safety

teleshopping

6 Violence

5 Rules pertaining to specific advertising techniques

7 Diet and Nutrition

6 Rules pertaining to sponsorship

8 Parental responsibility

7 Television product placement

9 Programme characters

8 Rules pertaining to specific products and services

10 Product prohibitions and restrictions

9 Prohibited communications

11 Identification and separation

10 Appendix (a list of principal legislation that may

affect commercial communications)

12 Insertion of advertising

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Complaint Form