Member Appeal –MCO 012016
Kentucky Medicaid MCO
Member Appeal Request
MCO
Phone
Fax
Anthem BCBS Medicaid
1-855-661-2027 Ext. 26740
1-855-443-7820
Check the box of
the plan in which
Coventry Cares/Aetna Better Health
1-855-300-5528
1-855-454-5585
the member is
Humana – CareSource
1-877-892-7487
1-855-262-9794
enrolled
Passport Health Plan
1-800-578-0636
502-585-8461
WellCare of Kentucky
1-877-389-9457
1-866-201-1657
Please complete all appropriate fields
If you need assistance with this form, call your MCO at the number listed above
All Appeals must be filed within 30 days from the date of MCO action
Date _______________________
Person filing request ________________________________ Email ______________________________ Phone _______________
I am a Medicaid member I am filing request on behalf of a Medicaid member
If filing on behalf of member, state relationship to member ________________________________________________
Who is the Appeal for?
Member’s name ____________________________________________________________________________________
Member’s Social Security Number_____________________ Member’s DOB ____________________________________
Member’s address ______________________________________________________________ County _____________
Why are you requesting an appeal?
Procedure or Service you are requesting_________________________________________________________________
Doctor or Provider of service ______________________________________________________ Phone ______________
Doctor or Provider address ___________________________________________________________________________
Reason for procedure/service _________________________________________________________________________
Please give as much detail as possible about this request:
Attach a copy of the denial letter along with any other correspondence concerning this request.
By signing this document, I authorize the person submitting this form to do so on my behalf
Signature of Member ____________________________________________________________ Date _______________
Signature of person filing request __________________________________________________ Date _______________
Members have the right to request a continuation of benefits while the Appeal is being processed
This form complies with the Appeal process as outlined in KAR 17:010