Cslb Client Services Complaint
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1CONTRACTORS STATE LICENSE BOARD
STATE OF CALIFORNIA
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Edmund G. Brown Jr., Governor
Mailing Address: P.O. Box 26000, Sacramento, California 95826-0026
1.800.321.CSLB (2752)
CSLB Client Services Complaint & Suggestion Form
ATTENTION: REGISTRAR'S OFFICE
Please use this form for making suggestions or filing complaints concerning the services provided by the Contractors State License
Board (CSLB). Please provide as much information as possible including dates and times, phone numbers called and/or offices
visited and names of CSLB staff contacted so that we can respond appropriately to your concerns. Every effort will be made to
contact you within 15 working days of receiving your suggestion or complaint. Thank you for taking the time to help us enhance our
services to California citizens.
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LICENSE NUMBER:
Please state your suggestion or complaint below: (Attach additional sheets if necessary.) __________________________________
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Notice on Collection and Use of Personal Information: The Contractors State License Board (CSLB) collects the information requested on this form as authorized by Business and Professions Code
Sections 325 and 326. The CSLB uses this information to follow up on your complaint. Providing Personal Information Is Voluntary: You do not have to provide the personal information requested. If you
do not wish to provide personal information, such as your name, home address, or home telephone number, you may remain anonymous. In that case, however, we may not be able to contact you or help you
resolve your complaint. Access to Your Information: You may review the records maintained by the Department of Consumer Affairs that contain your personal information, as permitted by the Information
Practices Act. See below for contact information. Possible Disclosure of Personal Information: We make every effort to protect the personal information you provide us. In order to follow up on your
complaint, however, we may need to share the information you give us with the business you complained about or with other government agencies. This may include sharing any personal information you gave
us. The information you provide may also be disclosed in the following circumstances: in response to a Public Records Act request, as allowed by the Information Practices Act; to another government agency
as required by state or federal law; or in response to a court or administrative order, a subpoena, or a search warrant. Contact Information: For questions about this notice, the Department’s privacy policy,
or access to your records, you may contact the Office of Information Security and Privacy Protection, 1325 J Street, Suite 1650, Sacramento, CA 95814, or email privacy@oispp.ca.gov
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(02/11)
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