Looking for a Office Of The Attorney General Of Virginia Forms And Templates? Download it for free!

Towing Complaint Form - Office Of The Attorney General Of Virginia (Consumer Protection Section)

OFFICE OF THE ATTORNEY GENERAL OF VIRGINIA

CONSUMER PROTECTION SECTION

TOWING COMPLAINT FORM

Important Information



Use this form when filing a complaint against a towing and recovery operator, tow truck driver, company,

and/or property owner in Virginia.



If you are going to submit a complaint form to us, please make sure to include COPIES of any supporting

documents such as contracts, invoices, receipts, etc. Do NOT send originals. Also, we do NOT need your

Social Security Number or any other personal financial information not related to your complaint. Please mark

out such information from any documents that you wish to send us. If you have available, please include

copies of photographs to substantiate any claims relating to your complaint.



Information contained in this form may be disclosed to the applicable towing and recovery operator, tow truck

driver, company, and/or property owner, and may be disclosed to another local, state or federal office having

proper jurisdiction if this Office finds that there was a violation of a statute, ordinance and/or regulation

enforced by that office governing the operation, management, or conduct of towing and recovery operations

in the Commonwealth.



We are not authorized to offer legal advice, provide legal representation, or pursue matters in court on behalf

of individual complainants.



Our contact information is as follows:

Office of the Attorney General of Virginia

Consumer Protection Section

900 East Main Street

Richmond, VA 23219

Consumer Protection Hotline: (800) 552-9963 or (804) 786-2042

Fax: (804) 225-4378

Website:

Local office of consumer affairs



Fairfax County has its own locally operated office of consumer affairs. If your complaint resulted from a

towing transaction in that locality, please contact the office directly.

Fairfax County Department of Cable and Consumer Services

Consumer Affairs Branch

12000 Government Center Parkway, Suite 433, Fairfax, VA 22035.

Phone: (703) 222-8435

Website:

What happens to your complaint once we receive it?



We will review your complaint and assign a number to it. We will notify you of our initial course of action or

recommendation. Your complaint may be assigned to one of our staff members or it may be referred to

another local, state or federal office that has proper jurisdiction. In some instances, if a negotiated resolution

cannot be achieved, we may advise you to consider pursuing your case through the courts.



If you need to contact us about a complaint that you filed with our office, please have available your complaint

number, the name of the staff member handling your complaint, and any new relevant information you may

have.

Instructions - Page 1 - Retain for your records

Towing Complaint Form - Office Of The Attorney General Of Virginia (Consumer Protection Section)

Related Articles

Related forms

Related Categories