Phone Mentor Volunteer Call Log Template printable pdf download

Phone Mentor Volunteer Call Log Template

VOLUNTEER GUIDELINES: P HONE MENTORS

OVERVIEW: Phone mentors will be contacted by the Foundation office when an individual

with Epilepsy or a seizure-related condition, or a parent/caretaker of a someone with

Epilepsy of a seizure-related condition, requests a mentor/support person to speak with.

● A mentee will call the Foundation office when s/he feels the need to speak with the

mentor and the office will contact the mentor.

● Initial calls from the phone mentor will be with the use of *67 so the mentee cannot

see the mentor’s phone number. This is to protect the mentor, if the mentor does not

want continued calls from the mentee.

○ When the mentor feels that s/he is comfortable with providing his/her phone

number to the mentee, s/he can do so.

-OR-

○ If the mentor does not feel comfortable with the mentee, the mentor will

contact the office, relay concerns and the office will attempt to find another

mentor.

● The Foundation office will provide as much information as possible to the potential

mentor before determining whether s/he wants to mentor the prospective mentee.

● Mentors will be provided with a FAQs sheet which contains various referral sources to

possibly assist the mentee.

IMPORTANT INFORMATION:

● Mentors need to be aware that some mentees have multiple conditions, such as

autism, depression, and other developmental disabilities which may impact the

mentee’s demeanor, communicative abilities, and over issues.

● Phone mentors will maintain a log of their time with the mentee and provide

volunteer hours to the Foundation office quarterly. (SEE NEXT PAGE)

Don’t forget to fill out your Volunteer Log & Call Log after each Call!

To print additional forms & learn about other volunteer opportunities

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Phone Mentor Volunteer Call Log Template