Collection Communications Log printable pdf download

Collection Communications Log

ATTORNEY CLIENT PRIVILEGED / ATTORNEY WORK PRODUCT

Page _____ of _____

Collection Communications Log.doc

COLLECTION COMMUNICATIONS LOG

1. After every call you receive, enter the below information into the proper box. Keep copies of this log by every phone you receive

collection calls on. Make your notes as detailed as possible. If you receive any written correspondence, enter it into this log as well.

2. Keep detailed records of everything. For example, if you get a voice mail, save it. If you have called ID, take pictures of the caller ID

screen. If you receive anything in the mail from a collector, save it, including the envelope! Don’t throw anything away! Use as many

lines or pages of this log as necessary.

3. Make notes as to what the collector said, the amount the demanded, any threats, foul language or harassment. Also note if they spoke

to or contacted anyone other than yourself, including family, friends, and co-workers.

4. Give copies of this log to everyone the collector has contacted.

Date

Time

Length of

Type of

Collector’s

Collection Agency

What did the Collector say? And who

of Call or

call or

Contact

Name and

Telephone Number.

did the collector speak to? BE

Message. Enter

Message.

message.

(Phone Call,

Collection

DETAILED!!!!

month, day &

Voice Mail,

Company name

year.

Letter).

Collection Communications Log