Resumes & Cover Letters Page 15
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Chronological Resume Sample
Peter Smith
4716 Airport Road,
Rifle, CO 81650
970-623-5000
OBJECTIVE: To obtain the Assistant Food and Beverage Manager with St. Regis
demonstrating my top notch culinary training experience and knowledge.
EDUCATION
B.S. in Business Administration
Colorado Mountain College, Rifle, CO
5/2007
-Recipient of over $25,000 in academic merit-based scholarships.
-GPA 3.45. Selected four times for the Dean’s List.
EXPERIENCE
Assistant to Manager-St. Regis, Aspen, CO
3/09 - Present
• Inventory stockroom of bar products and prepare weekly order for supervisor’s approval.
• Prepare monthly employee work schedule and resolve scheduling conflicts with staff.
• Train new, entry-level St. Regis staff in providing the highest level of service to customers.
Management Trainee, Hyatt Regency, Denver, CO
11/05 - 2/09
• Rotated (two week periods) through several departments of the hotel.
• Assisted in developing questionnaire to assess guest satisfaction with room service.
• Promoted, based on outstanding performance, to Assistant to Manager – Food & Beverage.
Front Desk Intern, Quality Inn, Boulder, CO
1/06 - 6/09
• Conducted check-in/checkout; answered guests’ questions in a pleasant and timely manner.
• Reconciled daily credit card charges; resolved occasional room booking discrepancies.
Customer Sales Representative, Ann Taylor, Grand Junction, CO
Seasonal, 2004 - 2006
• Heavy retail customer service work in an often hectic work environment.
• Asked to work three successive holiday seasons based on excellent customer service skills.
LEADERSHIP
• Graduate of 10-day winter survival skills class at the National Outdoor Leadership School.
• Vice-President of the Hospitality Club at Colorado Mountain College.
SKILLS
• Solid spoken and written Spanish language skills.
• Excellent communication skills; thrive in fast-paced customer service environments.
• Strong MS Office skills: Word, Excel and PowerPoint.
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