Limited Warranty Sample

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LIMITED WARRANTY (PLAYBOOK)
Mandatory Statutory Rights. Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure. This Limited Warranty sets forth Research In
Motion Limited, with offices at 295 Philip Street, Waterloo, Ontario, N2L 3W8, Canada, and its affiliated group of
companies (“RIM”)’s responsibilities regarding the BlackBerry PlayBook. To the extent RIM cannot lawfully disclaim
any applicable implied or statutory rights relating to the BlackBerry PlayBook, nothing in this Limited Warranty affects
such rights. If you are a consumer, this Limited Warranty applies in addition to the rights and remedies available to you
under the Australian Consumer Law.
Warranty. RIM warrants to the original end-user purchaser of a new BlackBerry PlayBook (“YOU”), that the
BlackBerry PlayBook hardware manufactured by or on behalf of RIM will be free from defects in materials and
workmanship under normal use for a period that concludes one (1) year from the date that the BlackBerry PlayBook was
originally purchased by YOU (the “Warranty Period”). This Limited Warranty is not transferable by YOU. This
Limited Warranty is enforceable in the country where YOU are domiciled. During the Warranty Period, if the BlackBerry
PlayBook hardware is found by RIM to be defective, RIM may at its absolute and sole discretion: (i) repair the defective
portion of the BlackBerry PlayBook hardware without charge to YOU with new or refurbished parts; (ii) replace the
defective BlackBerry PlayBook hardware with a comparable new or refurbished product; or (iii) in the event that RIM is
unable to repair or replace the BlackBerry PlayBook as provided under (i) or (ii), refund to YOU the net purchase price
YOU paid for the BlackBerry PlayBook. If the BlackBerry PlayBook is repaired or replaced during the Warranty Period,
except to the extent that RIM is expressly prohibited by applicable law, the warranty for the repaired BlackBerry
PlayBook or the replaced BlackBerry PlayBook as applicable, will expire upon the expiration of the original Warranty
Period. Any warranty service or support under this Limited Warranty is conditioned upon the return of YOUR
BlackBerry PlayBook to RIM or a RIM authorized service provider (as set out below under “How to Return the
PlayBook”). When the exchange of the BlackBerry PlayBook or its parts is provided under this Limited Warranty, the
item replaced becomes RIM’s property and the replacement item becomes YOURS. When a refund is provided under this
Limited Warranty, YOU will return the BlackBerry PlayBook to RIM and it becomes RIM’s property.
Exclusions and Limitations. This Limited Warranty does not apply: (i) to consumable parts, such as batteries, unless
the damage was caused by a defect in materials or workmanship; (ii) to normal wear and tear; (iii) if any component of the
BlackBerry PlayBook is disassembled, modified, or repaired by someone not expressly authorized by RIM to perform
such service; (iv) to physical damage to the surface of the BlackBerry PlayBook, including but not limited to cracks or
scratches on the LCD screen; (v) to damage caused by misuse, exposure to moisture or liquids, proximity or exposure to
heat, accident, abuse, or neglect; (vi) to damage to the BlackBerry PlayBook caused by operation or use outside the
permitted or intended uses described by RIM (including those uses described in the BlackBerry Solution License
Agreement (“BBSLA”) which is available at ); (vii) if the BlackBerry PlayBook serial
number has been defaced or removed; (viii) to any SIM card or peripherals (if any) packaged with the BlackBerry
PlayBook; (ix) to a BlackBerry PlayBook not purchased from a RIM authorized seller; or (x) if the Warranty Period has
expired. This Limited Warranty is a hardware warranty limited to the BlackBerry PlayBook and does not cover any
software shipped, pre-loaded, or distributed by RIM or any third party, even if packaged or sold with the BlackBerry
PlayBook. Refer to the applicable licensing agreements that apply to YOUR use of software. The limited warranty for
RIM proprietary software shipped with the BlackBerry PlayBook is described in the BlackBerry Solution License
Agreement. Except to the extent required by applicable law, this Limited Warranty applies only to a new BlackBerry
PlayBook and only the balance of the warranty period (if any) applies to any refurbished BlackBerry PlayBook. This
Limited Warranty also does not apply if the damage or malfunction of the BlackBerry PlayBook results from its use in
conjunction with any non-BlackBerry accessories, products, services or peripherals not expressly provided by RIM for use
in conjunction with the BlackBerry PlayBook, or where it is determined by RIM that such malfunction is not the fault of
the BlackBerry PlayBook itself. The warranty applicable to any BlackBerry branded accessory sold separately is set forth
in a separate, accessory limited warranty accompanying such BlackBerry branded accessory. Additionally, if the damage
or malfunction of the BlackBerry PlayBook results from the failure of the user to abide by the Safety and Product
Information contained in the BlackBerry PlayBook package, the Limited Warranty will be void.
 
Limited Warranty PlayBook – Australia Template (English) (111611) cl
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