Reference/recommendation Letter Guidelines

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Reference/Recommendation Letter Guidelines
Faculty and staff members are often asked to be a reference for a student or write a letter of
recommendation. Requests vary, but typically are focused on evaluating a student’s work in class or
their performance from a job. Whatever the case may be, when providing a verbal or written
recommendation, it is important to keep in mind certain guidelines that will protect you as well as the
student.
FERPA
addresses the issue of Consent to Disclosure
here
stating that “a faculty member should have a
student sign a release before providing a job reference or a reference for the student for certain
academic purposes, such as scholarships or awards.”
The
National Association of Colleges and Employers
(NACE) created specific tips and guidelines for
writing references and referrals, and CBBS agrees with the suggestions. This guide sheet highlights
many of these tips but a complete list and supplemental article can be found at .
By following these general guidelines for references/recommendations, faculty and staff members will be
more likely to provide a solid and ethically sound recommendation for any of their students. For
additional assistance, please contact the Office of Student Enrichment (Sirrine 374, 656-2478,
enrich@clemson.edu).
If asked by an employer or other organization to provide a reference for a student, obtain a
1.
signed Student Reference Request & FERPA Release form from the student. If you are
unaware that the job applicant has named you as a reference, ask the prospective employer
for verification that the person has given consent for the reference.
Relate references to the specific position for which the person applied and to the work that the
2.
applicant will perform.
Avoid giving personal opinions. If you make subjective statements or give opinions because
3.
they are requested, clearly identify them as opinions and not as fact. If you give an opinion,
explain the incident or circumstances on which you base the opinion.
Don't guess or speculate. If someone asks you questions regarding personal characteristics
4.
about which you have no knowledge, state that you have no knowledge.
Be factual while not to editorialize. Avoid vague statements.
5.
Avoid lunch discussions or “off the record” telephone conversations with prospective
6.
employers regarding a person’s performance. There is no such thing as “off the record.”
Discuss the type of reference that you will provide with the person who asks you to be a
1.
reference. If you cannot provide a good reference, be honest with the individual.
Information given should be factual, based upon personal knowledge / observation of the
2.
person through direct contact with the person or obtained from the person’s personnel or
student record.
State a confidentiality notice in the reference letter to the employer observing that the
3.
information given should be confidential and is provided at the request of the student.
Statements such as these give justification for the communication and leave no doubt that the
information was not given to hurt a person's reputation.
Do not include information that might indicate an individual's race, color, religion,
4.
national origin, age, disability, citizenship status, sex, or marital status. Opinions of
performance should not be based on stereotypes.

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