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NORTHCOAST CREMATORY SERVICE, LLC

Cremation Services, Policies, Procedures,

Requirements and Authorizations

A. THE CREMATION PROCESS

The cremation of the Decedent’s remains may take place before or after ceremonies to memorialize the Decedent. Cremation is performed to

prepare the remains of the Decedent for final disposition. It is carried out by placing the Decedent’s remains in the casket or alternative container,

which is then placed into a cremation chamber or retort where they are subjected to intense heat and flame. All cremations are performed

individually. During the cremation process, it may be necessary to open the cremation chamber and reposition the remains of the Decedent in order to

facilitate a complete and thorough cremation. Through the use of suitable fuel, the incineration of the container and its contents is accomplished and

all substances are consumed or driven off, except bone fragments (calcium compounds) and metal (including dental gold and silver and other non

human materials) as the temperature is not sufficient to consume them.

Due to the nature of the cremation process any personal possessions or valuable materials, such as dental gold or jewelry (as well as any body

prosthesis or dental bridgework) that are left with the Decedent and not removed from the casket or container prior to cremation may be destroyed or

if not destroyed, will be disposed of by the Crematory. The Authorizing Agent understands that the arrangements must be made with the Cremation

Service Provider to remove any such possessions or valuables prior to the time that the remains of the Decedent are transported to the Crematory.

Following a cooling period, the cremated remains, which will normally weigh several pounds in the case of an average-size adult, are then swept or raked

from the cremation chamber. it is impossible to remove all of them, as some dust and other reside from the process will be left behind. In addition,

while every effort will be made to avoid commingling, inadvertent and incidental commingling of minute particles of cremated remains from the residues

of previous cremations is a possibility, and the Authorizing Agent understands and accepts this fact.

After the cremated remains are removed from the cremation chamber, all non-combustible material (insofar as possible) such as dental bridgework

and hinges, latches and nails from the container will be separated and removed from the human bone fragments by visible or magnetic selection.

The Crematory is authorized to dispose of these materials with similar materials from other cremations in a non-recoverable manner, so that only

human bone fragments will remain.

When the cremated remains are removed from the cremation chamber, the skeletal remains often will contain recognizable bone fragments. unless

otherwise specified, after the bone fragments have been separated from the other material, they will be mechanically pulverized, The process of

crushing or grinding may cause incidental commingling of the remains with the residue from the processing of previously cremated remains. These

granulated particles of unidentifiable dimensions, which are virtually unrecognizable as human remains, will then be placed into a designated

container.

B. PACEMAKERS, PROSTHESIS, AND RADIOACTIVE DEVICES

Pacemakers and prosthesis, as well as any other mechanical or radioactive devices or implants in the Decedent, may cause a hazardous condition

when placed in the cremation chamber. IT IS IMPERATIVE THAT PACEMAKERS AND RADIOACTIVE DEVICES BE REMOVED PRIOR TO

CREMATION. If the Cremation Service Provider is not notified about such devices and implants, and not instructed to remove them, then the person(s)

authorizing the cremation will be responsible for any damages caused to the Crematory or Crematory personnel by such devices or implants.

C. CASKET OR ALTERNATIVE CONTAINER

The remains are to be cremated in a combustible casket or alternative container that is capable of being completely closed is resistance to leakage

or spillage, is sufficiently right to be handled easily, and provides protection for the health and safety of Crematory personnel. The Crematory is

authorized to inspect the casket or alternative container, including opening it if necessary. In the event that the casket or container does not meet the

above requirements, the Crematory will notify the Cremation Service Provider. Many caskets that are comprised primarily of combustible material also

contain some exterior parts (decorative handles or rails) that are not combustible and that may cause damage to the cremation equipment. As

Authorizing Agent, I authorize the Crematory, in its discretion, to remove and discard the non-combustible materials. I understand that METAL OR

FIBERGLASS CASKETS ARE NOT ACCEPTED. I further understand that the casket or alternative container will be consumed as part of the

cremation process.

D. URN OR TEMPORARY CONTAINER

After the cremated remains have been processed, they will be placed in the urn listed in section #7 or, if an urn is not provided to the Crematory, in a

temporary container provided by the Crematory. The Authorizing Agent acknowledges that it is impossible to recover all of the dust and residue from

the cremation and processing. In the case of an adult, it is recommended that the urn or temporary container be a minimum size of 200 cubic inches.

In the event the urn or temporary container is insufficient to accommodate all of the cremated remains, the excess will be placed by the Crematory

in a secondary container. This secondary container will be kept with the urn or temporary container and handled according to the final disposition

instruction set forth in Section 8; provided, however that the secondary container may not be designed for shipping. All urns or containers provided to

the Crematory must be appropriate for shipping.

Cremation Services, Policies, Procedures, Requirements And Authorizations - Northcoast Crematory Service

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