Cashier Sales Associate
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1Job Description: Cashier/Sales Associate
Position Summary
The primary responsibilities of the Cashier/Sales Associate position are to maintain outstanding customer service, uphold our
Mission and Core Values, generate sales, merchandise product, and support the store management team. Cashier/Sales
Associates are in charge our customer-first philosophy and are essential in delivering the best customer shopping experience
possible.
Reports To:
Store Manager, Assistant Manager
Major Responsibilities
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Greet customers by asking them the magic question:
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Ensure all customers receive outstanding service which follows the S.A.L.E.S process and mystery shop standards.
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Maintain awareness of all promotions and advertisements.
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Execute the daily operational, day-to-day goals and priorities assigned by store management.
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Assist in the training and development of peers.
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Actively participate in daily huddle meetings.
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Uphold merchandising and store cleanliness standards.
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Participate in processing new shipments. Help the team keep the receiving and back stock area clean and organized.
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Notice and respond to safety issues.
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Be conscious of shoplifting activity. Know how to respond to shoplifters.
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Aid customers in locating merchandising in store, on , as well as processing special orders.
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Solicit customers to open an Ace Rewards card.
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Answer customers’ questions and provide information on procedures and policies.
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Tactfully and pleasantly deal with customers.
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Accurately and efficiently ring on registers and maintain all cash at registers.
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Maintain orderly appearance of register area and supplies stocked.
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Perform other tasks as assigned from time to time by store management.
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Issuing receipts, refunds, credits or change due to customers.
Minimum Requirements
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Sales and/or marketing experience in a retail environment, establishing relationships and working with customers.
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Knowledge of retail computer systems, MS Word and Excel a plus.
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A commitment to service excellence and customer satisfaction.
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Solid team player with excellent interpersonal skills.
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Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task.
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Ability and willingness to work flexible hours including evenings, weekends and holidays.
Physical Requirements
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Must be able to lift, move and handle up to 60 pounds frequently to stock merchandise as well as load/unload customer
orders.
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Ability to stand/walk for an extended period of time.
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Ability to bend, reach, lift and climb.
APPROVAL
I have read, and understand, the duties that are outlined in this document and hereby agree to the tasks and expectations as
provided.
________________________________________ Date _________________
Employee Signature
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Parent category: Business