Formal Complaint Form Accs printable pdf download

**This process should not be used to initiate an ADA complaint. Complaints of this nature should be filed with

the designated local ADA representative at the local college.

**This process should not be used to initiate harassment or discrimination complaints. Complaints of this

nature should be filed with the designated representative at the local college.

**This process should not be used to initiate an additional level of appeal. If a complainant has exhausted their

administrative remedies, or if they have failed to pursue all administrative remedies, this process is not the

appropriate forum. If the administrative remedies included an opportunity to address your issue with the

Chancellor’s Office, this process is not the appropriate forum.

**This process should not be used to initiate an employee grievance. Employees must initiate employee

grievances at the local level. Employees must exhaust all avenues available at the local level prior to filing an

ACCS Formal Complaint.

**This process is not an avenue to file student complaints. Students seeking to file complaints against an ACCS

institution must follow the student complaint process. The form for filing student complaints may be located

on the ACCS website under the Academic and Student Affairs section.

ACCS FORMAL COMPLAINT PROCESS

The Alabama Community College System (ACCS) Board of Trustees and Chancellor provide oversight of the State’s

public two-year community and technical colleges, Marion Military Institute (MMI) and the Alabama Technology

Network (ATN).

While most complaints should be handled at the local college level, or with the applicable entity, the ACCS System

Office, through the Legal Division, also renders assistance to resolve complaints after all local avenues of resolution

have been fully exhausted. If the local avenue of resolution included appeal rights to the ACCS Chancellor, then the

Chancellor’s decision is deemed final and a complainant may not file a complaint using this process. Each college,

MMI and the ATN are charged with providing effective and efficient avenues for employees, community members,

and other interested parties to address complaints. The ACCS Formal Complaint Process is not intended to supersede

or replace existing processes in place at the local college level.

Complainants seeking to file a report of noncompliance of federal or state law, or system policy should first address

the problem by utilizing the local complaint process prior to initiating the ACCS Formal Complaint Process.

Complaints of allegation of fraud, malfeasance, presidential misconduct, or other case specific instances, where the

local grievance process may not result in an unbiased evaluation, may be filed using the ACCS Formal Complaint

Form and will not be required to follow the local complaint process stated above.

Complainants may submit a formal complaint using this process if there is dissatisfaction with the results at the local

level, or the complaint deals with allegations of fraud, malfeasance, presidential misconduct, or other case specific

instances that necessitate a direct filing through this process. Formal complaints must be submitted on the required

ACCS Formal Complaint Form. Complaints may be mailed to:

Alabama Community College System

Legal Division-Confidential Formal Complaint

Post Office Box 302130

Montgomery, AL 36130-2130

The Legal Division will only review completed, signed and dated complaint forms.

The Legal Division will issue a written response within a reasonable time usually between 30-45 business days.

The identity of the complainant will be kept confidential and will be withheld from any information submitted to the

ACCS entity identified in the complaint.

Formal Complaint Form Accs