A La Carte Banquet Server printable pdf download

A La Carte Banquet Server

Job Description

Job Title:

A la Carte/Banquet Server

Department: Food and Beverage

Reports To: Food and Beverage Managers

FLSA Status: Non-Exempt

Revised:

September 2013

Primary Purpose:

The A la Carte/Banquet Server ensures prompt and polite service to the members and their guests. They

are responsible for preparing service stations; greeting, receiving orders, serving and presenting the

check to members and their guests; cleaning and resetting tables; cleaning and closing service stations.

Essential Functions:

1. Greet all arriving guests at assigned stations in a pleasant manner, making them feel welcome and

at ease.

2. Assume responsibility for proper set-up of your dining room section and help with all work stations.

Leave these areas cleaner than you found them.

3. Understand and describe all menu items in detail to member and guests.

4. Be proud of what you serve. Serve only food and beverage items that meet quality and presentation

standards.

5. Distributes menus, if applicable.

6. Sets up side station and performs side work.

7. Takes members/guests orders.

8. Place orders with kitchen; informs expeditors about any special cooking instructions.

9. Assembles food on tray; procures items from each station as necessary.

10. Serves meal; places dishes by courses in front of each person.

11. Checks back to ensure member/guest satisfaction; replenishes water and butter as necessary.

12. Verifies accuracy of prices, tips and other charges on all checks.

13. Ensures that members sign their checks accordingly.

14. Removes spoiled dishes.

15. Suggests and serves dessert, coffee and after dinner drinks.

16. Presents the bill.

17. Keeps tables, dining room and bus station areas clean.

18. Place ice water glasses, add garnishes or other ingredients.

19. Advise the Manager of any comments from members or their guests so they can be addressed

immediately.

A La Carte Banquet Server