Return Material Authorization (Rma) Form

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Replacement/Return Policy:
Products purchased through MHT and under
warranty* may be returned for replacement by
following these steps:
Return Material Authorization (RMA) Form
1.
Contact MHT customer service at
to obtain an
RMA number and RMA Form.
2.
Once RMA #/form is given, fill out the
Company: ____________________ Contact Name:_______________________
form in its entirety.
3.
Send one copy to
Address: __________________________________________________________
and another
copy place in the box with the item (s)
City: ___________________________ State: ___________ Zip:______________
being returned.
4.
Return the authorized item(s) per
Email Address: _________________________________
shipping instructions.
Note: Please follow each of these steps to avoid
Phone: ________________________ Fax: _____________________________
delays. An active invoice will be created until
RMA No: _________________________ Date Issued: ____________________
defective fixture is returned and tested.
**********RMA EXPIRES 30 DAYS FROM ISSUE DATE**********
*Under Warranty (Must provide original order and date in order to verify warranty coverage)
Qty
Part
Description
Reason for
Serial
Order
Order Date
Number
Return
Number
Number
Shipping Instructions:
Sample Address Label with RMA Number
1. The original packing slip
John Smith
RMA #: 123456
XYZ Corporation
contains MHT’s return address.
123 Main St.
MHT Lighting
Use this address
Attn: Returns
2. Be sure to obtain an RMA
1961 Richmond Terrace
Staten Island, NY 10302
number and clearly mark the
Ship To address for replacement:
outside of the box(s) with this
number.
___________________________________________________
3. Ship only the items that are
authorized.
___________________________________________________
4. Ship returned items to:
___________________________________________________
MHT Lighting, Inc.
1961 Richmond Terr.
Customer Signature: _________________ Date: ____________
Staten Island, NY 10302
Return Approval: ___________________ Date: ____________
Attn: Returns

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