Sample Resume: Functional/chronological Page 2

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SAMPLE RESUME PAGE 2:
FUNCTIONAL/CHRONOLOGICAL
 Manage the process of identifying and addressing employee development opportunities through
focus groups, 360-degree assessments, and blended training solutions that include instructor-led
classes, case studies, self-study, mentoring programs, e-Learning, calibration sessions, vendor
courses, coaching, role-play, OJT, and web-based training
 Provided Change Management support and training during a large-scale merging of two Fortune
500 companies
 Managed the roll-out of an online E-learning program and a Learning Management System (LMS)
for 3,000+ employees
 Launched a Leadership Development Program to encourage professional development training for
all company leaders
Blue Dot Energy, Austin, TX
Training Manager
2002 - 2005
Managed a department responsible for providing training and development solutions to all levels of the
organization.
 Created a highly-skilled training department within three months of hire.
 Established policies and procedures to ensure that training needs were met for a dynamic start-up
company
 Developed an in-house "Trainer Certification Program" to ensure integrity and consistency in the
delivery of training materials and of the corporate “brand” when utilizing internal or external train-
the-trainer options
 Produced company's first Customer Care Training Manual and Leader's Guide to support distance-
learning, resulting in a 27% decrease in travel time and expense
 Consistently received excellent feedback when measuring the transfer of training from the classroom
to the job
 Created a “Knowledge Base” of training materials and resources to improve internal functioning,
quality scores, and information sharing across all business units
EDUCATION
Bachelor of Arts - Psychology, University of Kentucky, Lexington, KY, 2001
PROFESSIONAL DEVELOPMENT
Training Manager Certification
The Training Clinic, Seal Beach, CA
2002
Professional Coach & Mentor Certification
Perrone-Ambrose, Chicago, IL
2003
Organizational Development Certification
Linkage, Inc, Burlington, MA
2004
Have attended various Professional Development Workshops, including:
Call Center Trends & Strategies
Adult Learning Styles
Measuring Training ROI
360-Degree Assessment & Analysis
Managing the Training Function
Effective Management Skills
The Instructional System Design Model
Developing Organizational Leaders
Ethics for T&D Professionals
PROFESSIONAL AFFILIATIONS
 American Management Association (AMA)
 Society for Human Resource Management (SHRM)
 American Society for Training and Development (ASTD)

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