Michelle Hill
Sales assistant resume
CAREER OBJECTIVE
KNOWLEDGE OF
A well presented, articulate and smart individual who is very keen on a career
Customer service
in the retail sector. Michelle has a comprehensive understanding of what is
takes to be an outstanding sales assistant, and is sure to be a valuable resource
Merchandising
to any company that she works for. Right now she is seeking a challenging and
rewarding position where she will not only be able to contribute to the
High Street brands
improved efficiency and profitability of a company but will also be able
upgrade her skills and experience as well.
Cashing up procedures
ACADEMIC QUALIFICATIONS
Up selling
Birmingham South High School
2008 - 2012
Promoting new products
Maths
Pass
English
Pass
Report writing
Geography
Pass
Business studies
Pass
Product launches
Computer Technology
Pass
REATILING SKILLS AQUIRED WHILST STUDYING
PERSONAL SKILLS
Giving a friendly and welcoming service.
Able to accurately determine a customer’s needs.
Friendly and approachable
Knowledge of health and safety issues.
manner
Operating tills accurately and efficiently.
Meeting high standards of display and visual merchandising.
Spotting sales opportunities and then taking advantage of them.
Organised
Knowledge of retailing laws and regulations.
How to deal with customer complaints.
Trustworthy
Giving information about the features, quality and availability of products.
Guarding against shoplifting.
Reliable
Handling cash and credit card payments.
Arranging orders and deliveries.
Articulate
KEY COMPETENCIES
Team player
Able to handle responsibility and pressure.
High literacy and numeracy skills.
Attention to detail
Extensive knowledge of IT systems, as well as retailing systems and technology.
Physically fit with the required stamina to stand for long periods of time.
Quick learner
SELECTED ACHIVIEVEMENTS
Successfully completed a four week Advanced First Aid Course
Was in charge of school shop and boosted sales by 75% over a 3 month period.
PERSONAL DETAILS
Set up a complaint handling systems on a school
project.
Michelle Hill
HOBBIES & INTERESTS
Dayjob Ltd
120 Vyse Street
Most of my spare time in the evening or weekend is taken up with socialising wit h
Birmingham
my close friends or doing activities that I enjoy, such as table tennis, playing
B18 6NF
football and improving my French. Team sports or games are a favourite past time
England, UK
of mine as they give me a chance to meet new people and make friends.
T: 0044 121 638 0026
M: 0044 121 638 0026
E:
– Available on request.
REFERENCES