Retail Manager Resume Template
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1
2Retail Manager
Deborah Smith, Dayjob Ltd, 120 Vyse Street, Birmingham B18 6NF
T: 0044 121 638 0026 - E:
PERSONAL STATEMENT
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An experienced manager who is highly motivated and has vast knowledge of the retail industry. As a perfect role model on the shop
floor, Deborah is able to; coach, give feedback, build morale, roll out initiatives, and make recommendations on merchandising and
product presentation. She is able to handle high-profile and hands-on management roles that require commercial acumen and creative
flair. As an exceptional person she is also able to drive brand availability, & is willing to take on board new ideas & adapt them further to
make them her own. She is ambitious and passionate about everything she does, and comes from a strong sales and service background
that allows her to thrive in any competitive and challenging retail environments. She is right now ready and qualified for the next stage
in an already hugely successful career and is looking forward to making a significant contribution to any future employer.
Marketing
Negotiating
Dynamic
Smart
Merchandising
Strong persuasion skills
Sales driven
Capacity for innovation
Launching promotions
Cross selling products
Energetic
Creating incentives
Putting the customer first
Good communicator
Self motivated
Aware of fashion trends
Market awareness
Excellent interpersonal skills
Ambitious
Long term vision
Commercially driven
Tactful & articulate
Desire to succeed
MI analysis
Planning store layouts
Getting a point across
Smart & well presented
Spotting opportunities
CAREER HISTORY
Fashion Clothes Retailer - Birmingham
RETAIL MANAGER
Apr 2009 – Present
Responsible for overseeing the day to day running of a large retail store and 15 staff. Leading a team to deliver exceptional customer
service in a fast paced and constantly changing retail environment. Ensuring the store is operational at all times and that the range
of clothes displayed meet the customer's needs.
Duties
Making sure the right things are being done, by the right people, at the right time and in the right way.
Bringing the latest trends to the high street at affordable prices.
Recruiting, training, appraising and supervising staff.
Taking the time to coach colleagues by example every day, on and off the shop floor.
Maintaining awareness of market trends in the retail industry, and monitoring what local competitors are doing.
Ensuring the necessary health and safety checks are completed daily.
Analysing sales figures and forecasting future sales volumes to maximise profits.
Responding to customer complaints and comments.
High Street Fashion Store - Coventry
ASSISTANT RETAIL MANAGER
Jan 2009 - Apr 2009
Department Store - Birmingham
RETAIL SALES ASSISTANT
Aug 2007 - Jan 2009
KEY COMPETENCIES
Maximizing profits while keeping costs at bay.
Experience of managing small retail stores right through to large 4000 square foot outlets with turnovers of over $1.2 million.
Proactive and able to use initiative with a `common sense` approach to solving problems.
Taking the initiative, especially when it comes to dealing with customers.
ACADEMI QUALIFICATIONS
Birmingham North University:
Retail Marketing BA (Hons)
- 2004 - 2007
City & Guilds:
Marketing Diploma - 2004
Birmingham South College:
A levels - Maths (B)
English (A)
Business Studies (B)
- 2002 - 2004
REFERENCES
Available on request
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