Retail Assistant Resume Sample Form

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Susan Armstrong
Retail Assistant
Dayjob Ltd, The Big Peg, 120 Vyse Street, Birmingham B18 6NF
Tel: 0870 061 0121
Mobile: 0044 121 638 0026
Email:
Personal profile
EXPERIENCE & KEY COMPETENCIES
A sociable, focused and well presented individual
who has a track record of putting the customer first,
Retail skills
developing people, delivering results and achieving
high retail standards. Able to work to accurately to
Operating tills & handling financial transactions.
deadlines, whilst fully focussing on providing
Excellent communication skills required to build
excellent customer service at all times.
up relationships with customers.
Having a commitment to work to the best of their
Offering advice on products and services, and
ability and always looking to address the client’s
helping with product selection.
needs first.
Effectively managing stock levels.
Using every opportunity to maximise sales
A driven individual who wants to progress, and is
opportunities.
now looking to join a company where internal
Maintaining awareness of market trends.
succession is always given priority.
Meeting sales targets.
Recording sales figures, for data analysis and
Academic qualifications
forward planning.
National Diploma in Retail Operations
Able to analyse and interpret trends to facilitate
c
planning.
A’ Levels: Maths (C) English (A) Physics (A)
Able to stay calm when confronted by rude or
abusive customers.
Areas of expertise
Organising sales promotions, displays & events.
Undertaking store cleaning duties.
Customer service
Visual merchandising
Stock taking
Cash management
Personal attributes
Resolving problems
Communicating
Punctual, always on time.
Work experience
Able to communicate in a clear, legible,
RETAIL ASSISTANT
objective and professional manner.
Clothes Store
May 2010 - Present
Able to contribute effectively to a team effort.
Working in a target driven environment, at the heart
Friendly, polite and approachable.
of a retail store, welcoming customers and asking
Excellent customer facing skills.
questions about their needs then satisfying those
Able to work alone without supervision.
needs.
Willing to work long hours.
Comfortable with speaking to strangers /
Duties:
customers you have never met before.
Operating the till and accurately handling cash,
Being attentive to a customers’ needs.
cheques and credit / debit card payments.
Flexibility to do different tasks.
Approaching customers and politely asking
Confidence in giving advice and information.
questions to understand their needs.
Ability to follow set procedures correctly.
Keeping the shop and displays clean and tidy at
Having enough stamina to keep going.
all times.
Receiving deliveries, unpacking and re-shelving or
References
storing stock.
Available on request.
Involved in regular stock checks and stock takes.
Being vigilant at all times and to help minimise
Personal
stock loss through theft, loss or damage.
Driving license:
Yes
Ensuring all Health & Safety procedures are
Nationality:
British
effectively carried out.
Languages:
Spanish, Polish

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