Mark Andrews Sales Assistant Template

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MARK ANDREWS
Dayjob Ltd, 120 Vyse Street, Birmingham B18 6NF
T: 00 44 121 638 0026
E:
SALES ASSISTANT
A well spoken, smartly dressed and pro-active sales assistant who possesses a relentless drive to
Summary
have a broad impact on any company he works for. A committed team player who is approachable
and has a track record of supporting sales and marketing managers by tracking, investigating, and
reporting sales information. Mark is confident enough to be able to supervise store operations, as
well as recruit, train and develop new Sales Assistants. He is now looking for a suitable position
with a company that hires exceptional people and gives them opportunities to build their career.
Personal
Retail
Professional
Skills
Persuasive
Fixing broken tills
Advising customers
Using initiative
Troubleshooting
Arranging advertising
Amicable
Training new staff
Promoting sales
Can handle stress
Dealing with refunds
Customer service
Always pro-active
Stock taking
Meeting sales targets
Enthusiastic
Monitoring CCTV cameras
IT skills
Product knowledge
Administrative tasks
Resolving disputes
Communication skills
Answering queries
Merchandising skills
SALES ASSISTANT
May 2007 - Present
Career
Retail Store
Responsible for assisting customers with merchandise or purchasing questions, and also
demonstrating to them how certain products are used. In charge of ensuring that any issues
concerning customer care are reported to the Retail Manager.
Participating in the day to day running of the shop.
Responding to general customer enquiries received by phone or email.
Dealing with online orders that have been placed through the company’s website.
Operating the till and accurately handling cash, cheques and credit/debit card transactions.
Ensuring all fire exits and escape routes are kept free from obstruction.
Assisting in changing displays of shop stock.
Looking after all aspects of the shop whilst the Retail Manager is away.
Assisting with regular stock checks and annual stock takes.
Being vigilant at all times against theft, leakage and stock damage.
SALES ASSISTANT
Feb 2006 – May 2007
Retail Shop
Nuneaton University
2003 – 2006
Academic
Retail Management BA (Hons)
Nuneaton College
2001 – 2003
A levels:
Math (A) English (C) Physics (B)
Geography (D)
References
Available on request.

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