Sales Assistant Template

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Sales Assistant
Kate Dunne, Dayjob Ltd, 120 Vyse Street, Birmingham B18 6NF
T: 0044 121 638 0026 - E:
PERSONAL STATEMENT
atement
An ambitious, enthusiastic and highly presentable sales assistant with the aptitude and proven desire to be able to help customers make
crucial decisions about what they are going to buy. Kate enjoys working with the public, meeting people, and is confident enough to be
able to deal with difficult situations in a calm and professional manner. Although she already has high standards of literacy and
numeracy, she is committed to continuous personal development and is always willing and eager to learn. She is quick thinking and able
to make fast decisions when dealing with unexpected situations or emergencies. These last two points makes her an ideal person to
have in very busy shopping periods or when a store in under staffed. Kate is presently looking for a suitable sales assistant vacancy that
offers plenty of variety and responsibility.
Marketing
Selling
Dynamic
Smart
Highlighting promotions
Strong closing skills
High energy levels
Coming up with ideas
Operating the till
Influencing skills
Entrepreneurial flair
Commercial judgement
Customer focused
Building relationships
Increasing revenue growth
Analysing data
Handling cash
Account management
People skills
Effective planning skills
Brand awareness
Selling creatively
Highly motivated
Innovative
Preventing shoplifting
Up-selling
‘Can do’ attitude
Business sense
CAREER HISTORY
Retail Company - Birmingham
SALES ASSISTANT
Apr 2009 – Present
Responsible for determining the needs of customer by talking to them and then showing them a range of suitable products available.
Advising shoppers on the size, colour, price and availability of something they really like. Also helping out with answering telephone
enquiries, unpacking & pricing newly arrived goods, checking stocks, & reacting to frequent enquiries for articles not available in the store.
Duties
Being aware of what all the customers in the shop are doing, to guard against shoplifting.
When necessary, whilst serving a customer also giving them in-depth technical advice about products.
Processing new stock and getting it ready to be put out on display.
Arrange orders and deliveries of stock for customers.
Helping out in the fitting rooms.
Keeping an look out for shop lifters, fraudulent credit cards and malicious damage to stock.
Standing at the front of the shop and talking to passers by about the stores special offers.
Taking the clothes people leave at the fitting rooms back into the shop as quickly as possible, so that other customers can see them.
too..
Retail Shop - Coventry
SALES ASSISTANT
Jan 2009 - Apr 2009
Retail Store - Birmingham
RETAIL ASSISTANT
Aug 2007 - Jan 2009
KEY COMPETENCIES
Possessing extensive knowledge of the retail industry and sales techniques.
Able to stand for long periods of the day and able to do repetitive tasks accurately.
Able to handle demanding customers in a diplomatic and tactful way.
Working within established guidelines, particularly in relation to established brands.
ACADEMI QUALIFICATIONS
Birmingham North University:
Retail Management BA (Hons)
- 2004 - 2007
City & Guilds:
Marketing Diploma - 2004
Birmingham South College:
A levels - Maths (B)
English (A)
Business Studies (B)
- 2002 - 2004
REFERENCES
Available on request

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