Mcdonald'S Store Policies & Procedures Page 5
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14Essig Management Shift Manager Policies
UNEXCUSED NO SHOW/NO CALL
First instance: Termination
ABSENCE
If you are unable to work your assigned shift (will be absent), you are required to notify the store manager
at least six hours before the beginning of your shift.
Dependability of a manager is of the utmost importance. Chronic problems in this area will be dealt with
sternly.
MANAGER’S SCHEDULES
Manager’s schedules are prepared one month in advance. Hours scheduled will reflect on sales and business of
the restaurant.
Every month you are asked what your REQUESTED days off for the following month are. We CAN NOT guarantee
you will receive these days. Proper coverage of the shift is the first priority. If there are conflicts they will be
handled by seniority or on a rotating basis. (For example, the same manager can’t have every memorial weekend
off; you must take your turn.)
PERFORMANCE REVIEW PROCESS
Shift Managers are evaluated twice a year using an Individual Development Plan (IDP). Performance reviews will
be held in January, at which planning, goal setting, etc. will be done for that calendar year. There will be a mid year
update every July.
All employees will be asked to sign their review acknowledging the communication and understanding of the
evaluation. If the employee disagrees with the rating, it should be noted on the review and signed by the employee.
A copy of the performance review will then be placed in the employee’s personnel file.
Employees questioning their performance ratings, goals and objectives, development or general treatment should
first attempt to resolve the matter with their immediate supervisor. If this effort is unsuccessful, employees should
request a meeting with their supervisor’s superior.
PAY DATE PROCEDURES
All employees are paid every two weeks throughout the year. The working period begins on a Wednesday and
ends on a Tuesday, two weeks later. Payroll checks are then processed and released on the following Tuesday
after 2:00 p.m. Any variations in pay date procedures for special situations will be reviewed by the store supervisor
and communicated to those employees involved.
MANAGEMENT PROFESSIONAL APPEARANCE & BEHAVIOR
As an organizational standard, sharp, professionally groomed and attired management are expected as
representatives of our company and McDonald’s. Before a single word is spoken, a manager’s appearance makes
a statement about our company’s concern for cleanliness and detail. The following guidelines have been
developed to assist you in meeting our standards.
1.
All employees are required to maintain the highest standards relating to personal hygiene including regular
bathing and use of deodorant, clean hands and fingernails.
2.
In general, tattoos, body markings, and piercings should not be visible to our customers. You may be asked to
cover tattooed or pierced areas, remove piercings, or be positioned out of view of the customer. It will be at the
Supervisor’s or Store Manager’s discretion.
3.
Hair should be styled so it is kept restrained back off the face.
_______________________________________
___________________
Employee Signature
Date
Pg. 5 of 14
Revised January 25, 2016
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