Mcdonald'S Store Policies & Procedures Page 6

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Essig Management Shift Manager Policies
4.
A clean-shaven appearance is required. However, facial hair is permissible in the form of a mustache or
closely groomed goatee or beard. A mustache must be neat, clean and not of a length which exceeds the
corners of the mouth or overlapping the upper lip.
5.
Sideburns should be styled not to extend below the ear lobe and will be groomed to avoid becoming
overgrown.
6.
All managers are required to wear clean, neat, professional attire while working, jeans are not allowed nor are
T-shirts with uniform pants. The only exception is for inventory counts and cleaning shifts.
7.
The use of cosmetics should be subtle and in good taste. This includes hair coloring, face makeup, nail polish
and colognes. Good common sense should be applied.
8.
Shoes shall be nonskid soled, dark, and polishable. For safety reasons, NO gym shoes, running shoes, high
heels, or open-toed shoes are allowed.
9.
Ties must be worn with button up shirts.
10. Aprons on grill.
GUIDELINES FOR BEHAVIOR
Professional management behavior is critical to the success of our managers and our organization. The way a
manager chooses to communicate visually, orally, and physically (body language) does reflect that manager’s
personal professional ability as well as projecting to others our organizations’ professional image. All levels of
management have the responsibility to project a professional image for others to follow while on the job or outside
the work place at McDonald’s sponsored functions.
Any serious or repeated breech of these guidelines will reflect on the manager’s performance record and corrective
discipline up to and including termination will be administered through McDonald’s Progressive Action Policy.
A.
Insubordination or failure to obey instructions or to perform work as required or assigned.
B.
Neglect, carelessness, or mischief, which results in loss, damage, or destruction of store property, property of
customers or fellow employees.
C.
Habitual tardiness or absence (with or without excuse) or any unexcused absence.
No solicitation – No loitering – There shall be no distribution of literature or solicitation of employees in our
D.
working areas during working time or in areas open to the public at any time. Furthermore, persons other than
our employees shall not be permitted to distribute literature or solicit our employees at anytime on company
property. Employees who have finished work are requested to leave the premises as soon as possible. Off
duty employees are not permitted to loiter on store premises during off duty hours, to distribute literature, to
solicit or otherwise interfere with or disturb working employees. Leaving the job without permission, or
conducting personal business without authorization while working.
E.
Failure to report on the job personal injuries at once to your immediate supervisor.
F.
Discourtesy to customers.
G. Use of profane, obscene, vile, or abusive language. Swearing is never appropriate and considered very
unprofessional management behavior. Regardless of location or situation, inside/ outside the store or in
extracurricular McDonald’s sponsored activities away from the store, we expect managers to discipline
themselves, set the example for others and never use abusive language.
H.
Fighting or attempting bodily injury to another employee, threatening to do the same, engaging in horseplay,
scuffling, throwing things, or causing confusion by shouting or demonstrations.
I.
Drunkenness, reporting for work under the influence of alcohol or drugs, solicitation of drugs or alcohol, use of
intoxicating liquors or use of narcotics on company property is strictly prohibited and may result in immediate
termination. Possession of alcoholic beverages or narcotics while on company property is also prohibited and
may result in immediate termination, even if there are no signs or evidence of use by the employee.
J.
Misrepresentation, omission of facts or falsification of application for employment or any employment records
will be considered just cause for dismissal. As a condition of employment, all employees’ records are subject
to investigation to verify authenticity.
K.
Failure to report chronic ailments or communicable diseases to your immediate supervisor.
L.
Theft, pilferage, embezzlement, and stealing are the most serious offense against our company. There are to
be no “second chances.” Any and all "first time” offenders are to be terminated immediately! Progressive
discipline will be limited to determining the employee’s knowledge of the act of stealing not their knowledge of
the company's policies on stealing.
_______________________________________
___________________
Employee Signature
Date
Pg. 6 of 14
Revised January 25, 2016

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