Mcdonald'S Store Policies & Procedures Page 8
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14Essig Management Shift Manager Policies
It is impossible to predict all of the situations that may occur that could jeopardize the safety or well being of
McDonald’s employees, customers, or property. The situations mentioned in this document are examples, and are
not an all-inclusive list of activities, which are prohibited by McDonald’s. McDonald’s reserves the right, at its sole
discretion, to discipline and discharge employees for engaging in activities that are not specifically mentioned in this
document. If you have any questions, please contact your store manager, supervisor, or owner/operator.
BUSINESS PRACTICES AND SAFETY POLICIES
1.
No outside doors are to be left unlocked or unsecured prior to the store officially opening for business.
2.
No doors are to be opened or left unlocked after the store has been officially closed except when all closers
leave together through the designated core locked door. Customers still in the store after the store closes
should be allowed to finish their meals then escorted out by a manager.
3.
All cars for employees working until or after close must be parked as close to the core locked door as possible.
This should be done no later than one and one-half hours before the store closes for business.
All McDonald’s employees are to leave the store together at closing, using the staggered method of
A.
closing.
If the store must be occupied after the closing crew leave, there must be at least three McDonald’s
B.
employees present, one of whom must be a salaried manager or certified shift.
C.
If the store must be occupied after the closing crew leave, the police must be notified that there will be
people in the store.
4.
All crew and management, under normal circumstances, are to leave the store no later than two hours after
close. Opening crew and management are to arrive no earlier than one and a half hours before the store is
scheduled to open for business, using the staggered method of opening.
5.
A. Any door leading from production, storage, or basement area directly outside the store is to be used only
under managerial control and supervision.
6.
Department managers and certified shift are the only people who should possess outside door and alarm keys.
7.
After dark, no employee should enter or exit through an exterior kitchen door or exterior basement door for any
reason.
No one but McDonald’s employees on the clock, as well as the management personnel working, is allowed to
8.
be in the store after the store is officially closed for business.
McDonald’s employees are not allowed to work outside the store during closed hours.
9.
10. McDonald’s employees must never open the back or side door to strangers.
11. The day deposit must be taken to the bank during daylight hours but in no case after 7:00 p.m.
12. The night deposit must be taken to the bank before noon the following morning. All deposits must go directly
from the store to the bank.
13. Only Salaried Managers and Certified Shift Managers (18 years of age or older) are allowed to take bank
deposits to the bank. Certified Shift Managers must be paid for the time they spend taking deposits to the
bank.
14. Managers should not leave cash drawers or money unattended. No money is to be left in the registers unless
those registers are in use. Gift certificates are considered to be cash. Gift certificates may be placed in the
Manager’s register at Christmas time only.
15. The store manager must verify all bank deposits within three banking days following the date of the deposit.
16. The safe must be locked at all times.
17. Abusing Company property or equipment is grounds for termination and prosecution.
18. Decisions to terminate the employment of any manager must be reviewed prior to termination by the
owner/operator.
19. No McDonald’s employee may falsify, or fail to maintain in a proper and accurate manner, any company
record, file, report or other document. Such records include but are not limited to, profit and inventory reports,
payroll runs, and personnel files.
20. The lending, borrowing, or theft of company funds is prohibited. No payroll or personal checks are to be
cashed.
21. Sales must be rung up at the time of the transaction.
22. No McDonald’s employee shall release any confidential information to any non-McDonald’s employee (ex.
P&L, Promotions, Real estate deal, etc.)
_______________________________________
___________________
Employee Signature
Date
Pg. 8 of 14
Revised January 25, 2016
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