Outbreak Interview Practice

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OREGON PUBLIC HEALTH DIVISION
Office of the Director, Public Health Emergency Preparedness
John A. Kitzhaber, MD, Governor
800 NE Oregon Street Suite 465B
Portland OR, 97232
1-877-343-5767
FAX: 971-673-1309
Disaster Epidemiology Interviewing Training Guide
Purpose: This 30 minute training video is intended for volunteers and public health
practitioners, experienced and inexperienced alike, who need to interview people in an
outbreak setting. This video is intended to prepare interviewers as part of their daily work or for
deployment of volunteers during a large public health emergency such as an outbreak or
epidemic when day-to-day resources aren’t sufficient for timely response.
Methods: The training video has 2 parts:
1) The ten cardinal rules for conducting interviews;
2) “The Good, the Bad, and the Ugly” review section.
Suggested materials for classroom facilitation: “Bill Keene’s Keys to Interviewing Success” and
“Ten Cardinal Rules for Conducting Interviews” handout (Appendix 1), “The Good, the Bad,
and the Ugly” facilitator answer key (Appendix 2), a white board or flip chart for classroom
discussion, pens for notes and observation (The Good, the Bad, and the Ugly section), and
Outbreak Interview Practice (Appendix 3).
Facilitator Instructions:
1. Play the DVD or internet version of the video. Available:
2. Instruct attendees to pay close attention during “The Good, the Bad, and the Ugly” and
to be sure to write down their observations. Make sure that they realize there will be a
discussion about their findings at the end of “The Good, the Bad, and the Ugly”.
3. Following the conclusion to the video, have attendees discuss and share (on white
board or flip chart) what went well and not so-well during the interview scenes in “The
Good, the Bad, and the Ugly”.
4. Have attendees break into groups of 2-4 and practice interviewing each other with the
Shotgun questionnaire (Appendix 3).

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