Complaint Questionnaire Form - Arizona Department Of Insurance

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Arizona Department of Insurance
2910 N. 44th St., #210 • • • • Phoenix, AZ 85018
Tel: 602-912-8444 • • • • Fax: 602-954-7008
COMPLAINT QUESTIONNAIRE
:
INSTRUCTIONS
Give us a brief statement as to what the insurance company/agent has done or has failed to do; and
what you would like the Department of Insurance to do to help you
.
Date:
Phone Number:
Complainant:
Last Name
First Name
Middle Initial
Address:
City:
State:
Zip:
Insured: (If other than complainant):
Address:
City:
State:
Zip:
Name of Insurance Company:
Policy:
Type of Insurance:
Effective Date of Policy:
(Life, hospitalization, auto, fire, etc.)
State where policy was purchase:
If your complaint is regarding your insurer denying payment for a health-related claim, which of the
following best describes your situation?
Company denied; saying the service was not medically necessary.
Not authorizing; or pre-authorizing a covered service.
Denying a referral to a specialist.
Other; explain
I submit the following information and represent that such information is accurate to the best of my knowledge and ability:
You may use reverse side to complete your statement
By my signature, I hereby acknowledge that the facts relating to this complaint will become a matter of public record, pursuant to
Arizona law
.
Signature:
You will hear from us in writing as soon as we have definite information.
Persons with a disability may request that materials be presented in an alternative format by contacting the ADA
Coordinator at (602) 912-8456. Requests should be made as early as possible to allow time to obtain the materials in
an alternate format.

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