Sample letter of adjustment
North Shore Express Couriers
PO Box 214
Glenfield
AUCKLAND
17 July 200X
Mr Sione Tupou
Pasifika Art
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33 Malibu Grove
Glenfield
AUCKLAND
Dear Mr Tupou
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Concerns over Volleyball Challenge
Thank you for your letter outlining your concerns about the Rimu Park Volleyball
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Challenge. I understand that there were several aspects of the organisation that your
teams found less than satisfactory.
I wish to apologise for the fact that we were not well enough prepared for the
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tournament. As a result of your comments I have made the following changes:
1. Uniforms: I have asked the supplier to contact teams directly to avoid delays
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caused by double handling at our office.
2. Draw, courts and referees: The draw for the remaining matches has been
prepared in advance. Details about the courts and referees have already been
included.
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Contact details for the uniform supplier and a copy of the draw are attached to this
letter.
We look forward to the rest of the tournament running more smoothly, and would like
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to thank you for your continued support. Do not hesitate to contact me if you wish to
discuss any of these issues further.
Yours sincerely
Lester Elliot
Manager