Work Notice Form

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Attention Public Water Systems: Please adapt this form for your own use. An electronic copy of this form is located at the
MassDEP website at
LEAD SERVICE LINE REPLACEMENT PROGRAM
City/Town: _______________________
PWS Name: _______________________
PWS ID#: ________________________
WORK NOTICE FORM
Second Notice Date:____________
ADDRESS:______________________________________________________________
NAME:___________________________ PHONE No.___________________________
Dear Homeowner/resident:
Paragraph 1. Why are you doing this? Did the system fail the lead action level, If so when. Or is the system
doing this as part of routine maintenance? Use the paragraph that is applicable to your situation
On ____________the _________water system exceeded the 0.015ppm action level for lead. As a result we
are required to identify and replace annually at least seven percent of all identified lead service lines until the
system complies with the lead action level for two consecutive monitoring periods. OR
As part of a program to replace services (the pipe which connects your house to the water main in the street)
that are made of lead with new copper piping, we will be working on your street on or about DATE.
We have previously sent you a Notice regarding the Town’s Lead Service Line Sampling program. You
either did not respond, or indicated that “you did not want to replace the portion of the lead service that
you own”. This notice provides a second chance to reconsider the lead service line replacement for the
portion that you own.
While the water from our drinking water source(s) contains no lead and the water in our local pipes has no
lead, if the water is left stagnant for 6 or more hours in contact with plumbing materials in your home, which
may contain lead, it can leach out the lead into the water. This leaching is due to the water coming into
contact with your pipes and fixtures that contain lead. Lead is of greatest risk to young children and pregnant
women and can slow down normal mental and physical development. While most lead exposure comes from
lead paint and lead dust in soil, we are concerned about any lead that can leach into your water. PWS NAME
provides treatment to reduce lead corrosivity, but some homes may still have higher levels.
We are replacing the service line because it has been identified as being made of lead. Lead pipe, copper
pipe joined with lead solder, and certain types of brass can leach lead into your drinking water when the
water sits stagnant. Replacement of the service pipe will reduce that chance that water which sits stagnant in
the service line will leach enough lead to be of health concern. Of course, if your home has any other lead
containing plumbing, there could still be opportunities for lead to leach into the water. This can include
certain brass faucets and the solder joining copper pipe if it was installed prior to the lead solder ban in 1986.
The simple way to ensure that your water has no lead is to let it run until it is very cold before using it. See
prior comment
The PWS NAME owns and controls a portion of your lead service pipe from our water main in the street to
the shutoff valve located in the sidewalk. You own the remainder of the line, from the shut-off valve on
the sidewalk into your basement. We will be replacing our portion of the line. This will involve an

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