Customer Request Letter Template
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2NF 993
/1L(50)/2013-06/Arjun
CUSTOMER REQUEST LETTER
[For Savings & Current A/c (Proprietorship) customers only]
From :
To:
_____________________________________________
The Branch Manager
__________________________________________
_______________________________________
________________________________BRANCH
_____________________________________________
Dear Sir/Madam,
I/We request you to provide me the service/s ticked in the box below. You can debit charges as applicable to my account.
Customer Id : ________________________________________
My A/c No. ___________________________________________
Phone / Mobile No. ____________________________________
E-mail Id. _____________________________________________
Kindly update my Permanent Account Number in your records : PAN
(enclose proof of PAN)
Please tick
in the appropriate box.
1.
CHEQUE STOP PAYMENT REQUEST:
a.
I/We have lost the cheque book containing leaves from__________________to______________ Please stop
payment of the same and issue new cheque book.
b.
I/We have issued a cheque no.___________________dated _______________ for `________________________
favouring _____________________________________________________ . Please stop payment of the cheque.
2.
CHEQUE BOOK REQUEST:
a.
I/We have not received cheque book for my/our new account. Please issue cheque book.
b.
I/We have not received Personalized Cheque Book.
c.
I/We have lost the cheque book requisition slip. Please issue a cheque book.
3.
DEPOSIT OF CASH /CLEARING CHEQUE / OUTSTATION CHEQUE / TRANSFER OF FUNDS
a.
I/We have remitted cash amounting to `______________________ at ___________________ branch for credit of
A/c No. _____________________________. Amount not credited/short credited. Please verify.
b.
I/We have deposited the Cheque No. ____________________ Amount `___________________Date of Deposit
___________________Drawee Bank and Branch ___________________________________________
- Credit not received in my/our account. Please verify and credit.
- Returned cheque not received. Please verify and return the cheque.
c.
An amount of ` ________________________remitted on __________________________ (date) through RTGS/
NEFT not credited to beneficiary's account. Please verify.
d.
An amount of ____________________________remitted on________________________(date) through RTGS/NEFT
by_____________________bank/branch for credit of my/our a/c.no.______________________________________
not credited. Please verify and credit.
e.
Details of transaction required –
Debit: Date________________________Amount ` _________________________ Payee/Charges____________________
Credit: Date _______________________ Amount `___________________________(cash/transfer entry)
f.
Charges – Amount ` ___________________ Date _____________________________Wrongly debited. Please verify.
g.
Following Transaction through Internet Banking not effected:
Nature of Transaction:____________________________________ Date__________________Amount `_____________
Beneficiary Name _______________________________________ A/c No. _______________________________________
4.
PASS BOOK/PASS SHEET:
a.
Pass Book– I/We have not received Passbook for new account. Please issue pass book.
b.
Duplicate Pass Book – I/We have lost the pass book. Please issue duplicate pass book with entries
from_______________________ to ________________________.
c.
Pass Sheet - I/We have not received the pass sheet for my/our account. Please issue pass sheet
from________________________to _______________________.
d.
Duplicate Pass Sheet – Please issue duplicate pass sheet from_________________to____________________.
e.
Please register my e-mail address and send the pass sheet – Periodicity – Monthly / Bi-monthly / quarterly/
Half-yearly /annually.
5.
CHANGE OF ADDRESS:
a.
Please update the contact information (residence/office) in your records. I/We am/are enclosing proof of
my/our new address. My/Our new address is_____________________________________________City ____________
PIN_______________Tel No.________________Mobile No.__________________E-mail Id _________________________
b.
Change of address intimated on _______________________(date) not yet effected in the system.
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