Instructions For Form 1040ez - Income Tax Return For Single And Joint Filers With No Dependents - Internal Revenue Service - 2007 Page 29

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You can check on the status of your 2007 refund if it has been at least 6 weeks from the date
Refund Information
you filed your return (3 weeks if you filed electronically). But if you filed Form 8379 with
your return, allow 14 weeks (11 weeks if you filed electronically).
Be sure to have a copy of your 2007 tax return available because
Refunds are sent out weekly on Fridays. If you check
TIP
you will need to know the exact whole-dollar amount of your
the status of your refund and are not given the date it
refund. You will also need to know your filing status. Then, do one
will be issued, please wait until the next week before
of the following.
checking back.
Go to and click on Where’s My Refund .
Call 1-800-829-4477 24 hours a day, 7 days a week, for
Do not send in a copy of your return unless asked to do so.
automated refund information.
Call 1-800-829-1954 during the hours shown below under
To get a refund, you generally must file your return within 3
Calling the IRS.
years from the date the return was due (including extensions).
If you cannot find the answer to your question in these instructions or online, please call us
Calling the IRS
for assistance. See Making the Call below. You will not be charged for the call unless your
phone company charges you for toll-free calls. Our normal hours of operation are Monday
through Friday from 7:00 a.m. to 10:00 p.m. local time. Assistance provided to callers from
Alaska and Hawaii will be based on the hours of operation in the Pacific time zone.
If you want to check the status of your 2007 refund, see Refund Information
above.
TIP
Before You Call
calls for quality purposes only. A random sample of recorded calls
is selected for review through the quality assurance process. Other
IRS representatives care about the quality of the service provided to
methods include listening to live calls in progress and random
you, our customer. You can help us provide accurate, complete
selection of customers for participation in a customer satisfaction
answers to your questions by having the following information
survey.
available.
The tax form, schedule, or notice to which your question
relates.
Making the Call
The facts about your particular situation. The answer to the
Call 1-800-829-1040 (deaf customers with access to TTY/TDD
same question often varies from one taxpayer to another because of
equipment may call 1-800-829-4059). Our menu allows you to
differences in their age, income, whether they can be claimed as a
speak your responses or use your keypad to select a menu option.
dependent, etc.
After receiving your menu selection, the system will direct your call
The name of any IRS publication or other source of informa-
to the appropriate assistance.
tion that you used to look for the answer.
To maintain your account security, you may be asked for the
following information, which you should also have available: (a)
Before You Hang Up
your social security number, date of birth, or personal identification
If you do not fully understand the answer you receive, or you feel
number (PIN) if you have one, and (b) the amount of refund shown
our representative may not fully understand your question, our
on your tax return, your filing status, the “Caller ID Number”
representative needs to know this. He or she will be happy to take
shown at the top of any notice you received, the numbers in your
additional time to be sure your question is answered fully.
street address, or your ZIP code. If you are asking for an installment
agreement to pay your tax, you will be asked for the highest amount
By law, you are responsible for paying your share of federal
you can pay each month and the date on which you can pay it.
income tax. If we should make an error in answering your question,
The IRS uses several methods to
you are still responsible for the payment of the correct tax. Should
Evaluation of services provided.
evaluate our telephone service. One method is to record telephone
this occur, however, you will not be charged any penalty.
What Is TeleTax?
Recorded Tax Information
Topics by Internet
A complete list of topics is on the next page. Recorded tax informa-
TeleTax topics are also available through the IRS website at
tion is available 24 hours a day, 7 days a week. Select the number of
.
the topic you want to hear. Then, call 1-800-829-4477. Have paper
and pencil handy to take notes.
- 29 -
Need more information or forms? See page 31.

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