Ps Form 3877 - Firm Mailing Book For Accountable Mail printable pdf download

Firm Mailing Book For Accountable Mail

Guide To Firm Mailers

The following instructions are for the preparation and use of the firm mailing book

document reconstruction insurance is $100 per piece subject to additional

for Adult Signature Required, Adult Signature Restricted Delivery, Certified Mail

limitations for multiple pieces lost or damaged in a single catastrophic

Certified Mail Restricted Delivery, Collect on Delivery (COD), Insured Mail, Priority

occurrence. The maximum indemnity payable on Priority Mail Express

Mail Express

, Priority Mail

(bearing an IMpb), Registered Mail™, Signature

merchandise is $100 for domestic mail and $200 for international mail, but

Confirmation™, and Signature Confirmation Restricted Delivery:

optional insurance is available for up to $5,000 domestically and to some,

but not all countries. Consult either the DMM or the International Mail

Complete or print all forms in ink.

Manual (IMM) for details of insurance limits and coverage online at

The name and address of the sender must appear at the top of each form.

A complete return address must appear on each article.

1. Domestic ─ Domestic insurance covers the actual (depreciated) value

of the contents or the cost of repairs. The limitations on coverage

Make sure the articles are properly packaged.

include, but are not limited to the following: No coverage is provided for

Enter the postage, fees, and all other services in the appropriate columns on the

consequential losses, delay, concealed damage, spoilage of perishable

forms.

items, articles improperly packaged, or articles too fragile to withstand

normal handling in the mail. (See DMM 609.4.3 for a complete list of non-

These additional extra services may also be added when available by standards

payable claims.)

[see Mailing Standards of the U.S. Postal Service, Domestic Mail Manual (DMM

)

503.0] and under the following conditions:

2. International ─ International insurance coverage is subject to both

U.S. Postal Service

regulations and the domestic regulations of the

a. Return Receipt service — The “Return Receipt Requested” endorsement

destination country. Insurance coverage varies by country and is not

must be placed above the delivery address and to the right of the return

available to some countries. The addressee must report damage of an

address on the article. For a hardcopy signature, you must fill in the return

insured article’s contents to the delivering Post Office immediately. No

address and article number on the PS Form 3811 (green return receipt card)

coverage is provided for delay, prohibited articles, concealed damage, or

before attaching it to the article.

consequential losses.

b. Restricted Delivery or Special Handling-Fragile service — The applicable

b. Filing Claims ─ Domestic indemnity claims must be filed within 60 days

endorsement must be placed above the delivery address and to the right of

from the date the article was mailed. Visit

the return address on the article.

International indemnity claims for Registered Mail and Insured Mail may be

When the mailer describes and lists three or more individual pieces on

filed after an inquiry has been completed. Visit

PS Form 3877, but does not present the pieces in the order shown on the sheets,

claims. (Inquiry must be made within six (6) months from the date the

the mailer must consecutively number each entry line on the sheet and lightly

article was mailed). APO/FPO: Indemnity claims for Priority Mail Express

number each piece to show both the corresponding sheet and line number.

Military Service must be filed within 180 days from the date of mailing.

Indemnity claims for all other classes of APO/FPO/DPO mail must be filed

The total number of articles listed must be entered in the proper space at the

within one (1) year from the date of mailing. Retain the original mailing

bottom of the form.

receipt as proof of insurance until the claim is resolved. File a claim for

Complete a duplicate form for COD, Priority Mail Express, and Registered Mail

damage or for complete or partial loss of contents immediately but no later

articles. One copy serves as the mailer’s receipt, the other as the acceptance

than 60 days from the mailing date. Retain the mailing container, including

Post Office™ copy. See DMM 215.3.0.c.

wrapping, packaging, and any contents received, and you must make them

10. All unused portions of the “Addressee” column must be obliterated by drawing a

available to the Post Office for inspection, retention, and disposition until the

diagonal line through the unused portion on each form.

claim is resolved. Submit sales slips, receipts, bills, or repair estimates to

substantiate your claim.

11. Insured Articles:

Appeals ─ Appeals of Postal Service™ decisions on claims must be

a. Coverage ─ Postal insurance covers (1) the value to the contents at the time

made within 30 days of the date of the original decision to Domestic

of mailing, if lost or damaged, or (2) the cost of repairs. It does not cover

Claims Appeals. Submit appeals to the Accounting Service Center (see

spoilage of perishable items. Coverage may not exceed the limit fixed for

DMM 608.8.0).

the insurance fee paid or the indemnity coverage if insurance is included in

c. Only customers filing online may appeal a decision online through

the product at no additional charge. The maximum indemnity payable for

the reconstruction of nonnegotiable documents under Priority Mail Express

3877

PS Form

, January 2017 (Instructions page 1 of 2)

PSN 7530-02-000-9098

Ps Form 3877 - Firm Mailing Book For Accountable Mail

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