Sample Assistant Manager Resume Template


Dayjob Ltd - 120 Vyse Street Birmingham B18 6NF
T: 0044 121 638 0026 - M: 0870 061 0121 - E:
ersonal statement
A charismatic, warm & naturally skilled Assistant Manager who has the ability to maximise a restaurants sales and
at the same time ensure that all financial and statutory requirements are met. Jason is a forward thinking
individual who has meticulous attention to detail and the desire to exceed guest’s expectations. He has the ability
to respond quickly to changing business requirements, and has a high level of education and a mature attitude
towards dining, socialising and the hospitality industry as a whole. He is currently looking for a excellent
opportunity that offers great career progression within a multi-functional operation.
Employment history
Hotel Restaurant - Birmingham
April 2009 – Present
Responsible for helping the Restaurant Manager to ensure profitability and high standards of customer service to
all customers. Apart from supervising the running of the restaurant on a regular basis also in charge of maintaining
and managing staff holidays, absenteeism and sick leave.
Increasing sales by ensuring guest satisfaction and delivering a high level of hospitality.
Meeting and greeting visitors to the restaurant.
Actively marketing and promoting the business through a variety of platforms.
Overseeing breakfast, lunch and dinner shifts.
Maintaining hygiene and ensuring that health & safety standards meet the highest specifications.
Completing all paperwork and then filing it accordingly.
Dealing with and responding to customer complaints, and always ensuring that the customers leave satisfied.
Giving advice to customers on menu and wine choice.
Restaurant – West Bromwich
October 2007 – April 2009
Organic Eatery - Dudley
July 2007 – October 2007
Areas of expertise
Controlling food costs
Customer satisfaction
Giving feedback
Designing menus
Ordering supplies
Reducing costs
Serving customers
Food service
Cashing up
Advising customers
Budget forecasting
Sales promotions
Professional skills
Putting procedures in place to ensure that all departments of the business runs at maximum efficiency .
Highly organised and able to prioritise tasks.
Having a comprehensive understanding of all Health & Safety issues.
Knowledge of both formal and informal styles of eating and drinking.
Extensive knowledge of kitchen operations and of food preparation.
Having an in-depth knowledge of computer systems and software relevant to the industry.
Good organisational and delegation skills.
Maintaining customer loyalty.
Making sure that all hygiene, licensing and health safety legal standards are met.
Academic qualifications
Birmingham North University -
2004 - 2007
Restaurant Management BA (Hons)
City & Guilds – Sales Management
Birmingham South College - 2002 – 2004 - Business Studies Diploma
Available on request.


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