Sample Client Services Manager Chronological Resume Template Page 2

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SAMPLE RESUME
Premium Financial Services, Boise, ID
1998 – 2000
Northwest-based regional financial services firm.
Client Services Representative
• Developed client base of 25 middle income clients for local, start-up financial
services company
• Counseled clients on investment strategies.
• Earned highest possible marks on client satisfaction surveys
• Achieved average 20% annual return on client portfolios after first year
EDUCATION
Daniels College of Business, University of Denver, Denver, CO
August 2005
Ranked by the Wall Street Journal as a Top 10 Finance school in 2005
Master of Business Administration Candidate - Finance, GPA 3.95
Master of Science Candidate – Marketing, GPA 3.50
University of Idaho, Moscow, ID
May 1998
Bachelor of Science - Business Administration, GPA 3.80
ACHIEVEMENTS AND ACTIVITIES
• Wrote article for the Journal of Financial Planning in August 2002 titled, “The
Winning Strategy: Excellent Customer Service”
• Presented workshop at 2003 national conference of the National Association of
Personal Financial Advisors titled, “Realizing Your Client’s Dreams: How to
Evaluate and Turn Around Low Performing Portfolios”
• Presented workshop at 2004 national conference of the National Association of
Personal Financial Advisors titled, “How to Maintain Customer Loyalty”
• Vice-President, Optimist Club of North Metro Denver
• Member, Metro Denver Chamber of Commerce
• Member, Denver Estate Planning Council
• Volunteer mentor for Big Brothers, (1999-2003)
• Volunteer for Multiple Sclerosis Walkathon (2001-present)
• Avid hiker; have reached the summit of 23 of Colorado’s 14,000 foot peaks

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