Deputy Ii Cashier/clerk Job Description (Page 3 of 4) in pdf

ANALYTICAL ABILITY / PROBLEM SOLVING

Moderately structured. Fairly broad activities using moderately structured procedures with only

generally guided supervision. Interpolation of learned things in somewhat varied situations.

USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS

Regular use of complex machines and equipment (desktop/laptop computer and software, road and

production machines and equipment, etc.)

ACCURACY

Probable errors would not likely be detected until they reached another department, office or patron, and

would then require considerable time and effort to correct the situation. Frequently, possibility of error

that would affect the organization's prestige and relationship with the public to a limited extent, but

where succeeding operations or supervision would normally preclude the possibility of a serious

situation arising as a result of the error or decision.

PUBLIC CONTACT

Regular contacts with patrons, either within the office or in the field. May also involve occasional self-

initiated contacts to patrons. Lack of tact and judgment may result in a limited type of problem for the

organization.

EMPLOYEE CONTACT

Contacts of considerable importance within the department or office, such as those required in

coordination of effort, or frequent contacts with other departments or offices, generally in normal course

of performing duties. Requires tact in discussing problems and presenting data and making

recommendations, but responsibility for action and decision reverts to others.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

SOFTWARE SKILLS REQUIRED

Intermediate: 10-Key, Alphanumeric Data Entry, Spreadsheet, Word Processing/Typing

ADDITIONAL INFORMATION

Know where the previous year’s taxes were paid or call the previous county that they lived in for tax

amount. Search out all real estate and personal property that a patron may own and advise him/her of the

date to be paid. Train new clerks to count money and to deal with the public. Collect Delinquent mobile

homes and delinquent business taxes before accepting current payments. Knowledge of Arkansas codes

for tax collections, revenue renewal, and County Assessors procedures. Must be able to react to change

productively and

handle other essential tasks as assigned and as they occur.

Access to confidential information including credit card numbers, check routing numbers, customer

address & phone numbers as well as parcel numbers.

This office will collect on average in excess of $120,000,000 current and $400,000 in delinquent taxes in

2009 in which a large amount will be cash. The cashier must balance his/her drawer each day and

account for checks, credit card payments, and cash. Any shortage of cash will require the clerk to pay the

county out of their own pocket the shortage. Any longs or too much cash will be noted and added into

the total collections. This supervisor also counts the drawer before and after each clerk.

Knowledge of Arkansas State Codes for tax collections, revenue renewals, and county assessment

procedures helpful.

Deputy Ii Cashier/clerk Job Description Page 3