Job Description - Web Content Manager

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Job Description – Web Content Manager
Department: Web Services
Reports to:
Director of Web Services
Position Summary
This position is responsible for supporting timely and accurate content on the NYU Shanghai
website. S/he will ensure the factual and grammatical accuracy of the website as well as ensure
that all content stays current. S/he will participate in preparing materials for the website
(including video, images, and text) as well as evaluate and edit them to guaranty their accuracy
in English. S/he will act on feedback from NYU Shanghai faculty, staff, and students, with an
aim to increase the usability and improve the user experience. The Manager will proactively
develop relationships and work closely with users from different departments and teams to help
improve the NYU Shanghai website. S/he will create training documents and provide necessary
group as well as one-to-one training sessions.
Responsibilities
Deliver across the entire web content development life cycle –concept, develop, deploy,
test, and support.
Work with different departments and units across the school to keep web content current
and accurate.
Work with front-end and backend developers to build the best web presentation with a focus
on usability and accuracy.
Train faculty, staff, and students on how to use the content management system.
Optimize performance for the web content.
Gather feedback and document functional requirements from faculty, staff, and students.
Keep up to date on the latest industry trends in user experience technologies.
Qualification
Required Education
Bachelor’s degree
Required Experience
 At least 1 years’ related experience working with digital content production for medium
to large scale websites.
 Experience with providing hands-on training to different audiences with varying level of
web technology knowledge.
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