JOB DESCRIPTION TEMPLATE
2. Scope and Impact
Scope applies to the organizational extent or range of operation of a position’s primary responsibilities,
i.e., ranging from that of a department, addressing daily problems, to a position with campus or
University wide scope, where many segments of the University are affected by the actions of an
individual position.
Impact refers to the effect of the position’s actions on the organization, i.e., how people do business and
what they do. A payroll assistant in an academic department or in the Payroll Department may be
responsible for resolving individual problems for members of the department. An accountant within
either department will have an impact on how several payroll assistants process payroll actions that
affect numerous departments and/or individuals.
i. What scope or organizational breadth does the position have? Department? College? Division?
Campus? Who are the primary constituency(ies) or client group(s) served?
ii. What impact does the position have on the recipients of the position’s products and services?
What are the consequences of actions taken by this position for or on that group(s)? (e.g., Provides
administrative support to department professionals? Provides procedural guidelines to campus
departments? Manages major software projects critical to achieving campus computing goals?)
3. Problem-solving and Decision-making
i. Please provide examples of three common or typical problems the incumbent is called on to resolve.
ii. Please provide an example of the most unusual or complex problems (relative to i. above) that the
incumbent is called on to solve.
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