Rma Form 1 - Rma Request Form
ADVERTISEMENT
1RMA Request Form
Asis Technologies Pte Ltd
RMA#
71 Ubi Crescent #08-05 Excalibur Centre
Singapore 408571
Fax : 65 6844 0213
COMPANY
:
DATE :
ADDRESS
:
TEL No.
:
FAX :
CONTACT PERSON
:
Email
Please provide the following information
(all information is required to process a RMA request):
Model Name :
Model Name :
Serial #
Serial #
Warranty
Yes / No
Warranty
Yes / No
Problem :
Problem :
Model Name :
Model Name :
Serial #
Serial #
Warranty
Yes / No
Warranty
Yes / No
Problem :
Problem :
Model Name :
Model Name :
Serial #
Serial #
Warranty
Yes / No
Warranty
Yes / No
Problem :
Problem :
Asis Technologies Pte Ltd Warranty Repair Policy
1)
Returns must be shipped fright prepaid. All return shipping charges are your responsibility.
2)
Asis Technologies requires pre-authorization for the return of all products. Products not authorized for return shall be sent back to
you at your expense. Asis Technologies will not be liable for any loss of or damage to unauthorized return items.
We will ship, at your expense, via any carrier service you request. When you request a carrier other than Asis’s carrier of choice,
3)
you will bear risk of loss and freight expenses for such shipments.
4)
Damage products will be return as it is, when warranty is expired and you do not wish the products to be repaired.
5)
RMA item must reach our office within 30 days you receive the RMA number.
Return Procedure :
1)
Before calling for an RMA number, please make sure that you have correctly followed the installation instructions and operating
procedures for the products that are located in the user’s guide.
2)
On the Request Form, Make sure you have the following information : Company name; Contact phone and fax number; E-mail
address; Product name; Serial number for each product returned; Complete and accurate of the technical problems for each product
returned.
3)
Send RMA Request Form to Fax : 65 6844 0213 to obtain RMA number for the return product. Asis may refuse to issue an RMA
number in the event of failure to provide the above information mentioned in item (2).
4)
RMA number should be clearly written on the shipping label placed on the shipping box.
5)
Please be assured that the products sent to Asis are the same product for which the number were issued. If the products do not
match the products under the assigned RMA number, Asis will return all products.
6)
No return accepted without an RMA number, absolutely no exceptions.
RMA Form 1, Revision 1.3 July 2014
ADVERTISEMENT
0 votes
Related Articles
Related forms
Related Categories
Parent category: Life