Supplier Corrective Action Request printable pdf download

CE CONSULTANTS – DOUGLAS ALEXANDER

Instructions for completing a SCAR – Please Contact Components

Engineering @ __________ When you have begun the SCAR study.

1) Problem description: Describe the problem in terms of what, where, when,

how big, etc. Please continue to ask WHY until you get to the real base

problem. Determine what the problem IS and what the problem IS NOT.

2) Containment actions and date effective: Identify the containment action(s)

for the symptom. Identify completion dates for all actions.

Verification: Describe the method to verify the symptom was eliminated. This

could include capability studies, pilot run, DOE, bench test, etc.

3) Root cause(s): Root cause is determined by identifying differences between

the IS and IS NOT parameters of the problem description. Determine changes

that have occurred and evaluate if the change could explain why only the IS

occurred and why the IS NOT never occurred. Both occurrence and escape

should be addressed. What went wrong to allow the problem to occur? What

went wrong to allow the problem to pass undetected through the process?

Verification: Describe the test made to verify the root cause. Can the defect be

made to come and go?

4) Permanent corrective action and date effective: Must directly address the

root cause. Identify the actual or target date for the permanent corrective

action.

Verification: Describe the test made to ensure the corrective action totally

eliminated the defect associated with the root cause. Describe steps taken to

detect any undesirable side effects.

5) Controls: Describe the controls used to ensure the corrective action remains in

place and is successful. Statistical Process Control is a form of control.

6) Prevention: Identify what systems, practices and procedures allowed the

problem to occur. Describe the revisions made to practices, policies and

procedures.

7) Supplier leadership signatures / Title / Date: All problem solving team

members must sign and date the form. Titles must be listed.

Supplier Corrective Action Request