Clean Desk Policy Template

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CLEAN DESK POLICY
Background
It is generally accepted that a “clean” desk is a sign of efficiency and
effectiveness;
a neat desk also serves to keep customer and bank
information secure. It is the intent of _______ Bank (“Bank”) to adopt a
“clean desk” policy in order to:
• Ensure that customer and proprietary bank information is treated with the
highest degree of security and confidentiality.
• Reduce the possibility of loss. (Re: the teller line)
• Convey a positive image to visitors to the bank.
• Minimize disorganization, reducing time searching for misplaced items.
• Reduce the possibility of workplace accidents.
Responsibilities
The primary responsibility for enforcement of this policy and its operating
procedures rests with the Bank’s Privacy Officer.
Senior Officers are
responsible for ensuring that their departments implement and administer the
directives of this policy. All employees must comply with the terms of this
policy as they pertain to their specific job responsibilities.
Changes to this policy require approval by the Board of Directors of the
Bank.
Changes in operating procedures, standards, guidelines and
technologies, provided they are consistent with this policy, may be authorized
by the members of Senior Management.
Such changes should be
communicated to the Bank’s designated Privacy Officer.
General Requirements
Each employee is charged with:
• Maintaining a neat work environment during business hours.
o Non-essential items should be stored away when not in use.
• Refraining from cluttering the work area with Post-It
®
or other handwritten
notes displaying sensitive information such as user ID’s, passwords,
account numbers, etc.
• In the teller area, removing cash, negotiable instruments, etc. from the
work area as soon as practicable and placing them in designated secure
areas.
• Putting away non-essential documents and items when hosting a visitor in
the work area.
• Putting away documents or electronic media containing customer and
proprietary bank information whenever an extended absence (i.e.,
lunchtime, break, committee meeting, etc.) from the work area is
anticipated.
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